Customer Service Associate

1 week ago


Warrendale, Pennsylvania, United States Pro-Am Safety, Inc. Full time
Job Overview

We are seeking an experienced Customer Service Representative to join our team at Pro-Am Safety, Inc. This role involves managing customer relationships, driving sales, and supporting our warehouse team in providing high-quality safety equipment.

Salary: $55,000 - $65,000 per year, plus commission

About the Role
  • Handle customer inquiries via phone and email, providing product information and processing orders.
  • Develop relationships with customers to identify new sales opportunities.
  • Work closely with warehouse teams to ensure timely order fulfillment.
  • Partner with outside sales reps to meet customer needs and resolve issues.
  • Maintain customer records and stay updated on industry safety regulations and product innovations.
Requirements
  • High school diploma required, Bachelor's preferred.
  • 2+ years of customer service or inside sales experience, preferably in industrial supply or safety equipment.
  • Familiarity with SAP Business One or other ERP Systems.
  • Strong computer skills (Microsoft Office Suite).
  • Knowledge of industrial safety equipment and OSHA regulations is a plus.
What We Offer
  • Competitive salary plus commission.
  • Comprehensive benefits, including medical, dental, vision, 401(k), and Short-term and long-term disability
  • Paid vacation and holidays.
  • Ongoing professional development and career growth opportunities.
  • A dynamic and collaborative work environment.
Location & Schedule
  • Full-time, in-office position at our headquarters in Warrendale, Pennsylvania.
  • Monday through Friday, 8:30 AM to 5:00 PM.


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