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Full Time Key Holder
1 month ago
We are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team members.
Key Responsibilities- Customer Experience: Greet every customer with a smile and use the F.A.S.T. service model to meet their needs.
- Product Knowledge: Ask open-ended questions to learn about customers' project needs and escort them to the desired product's location.
- Sales Floor Operations: Process customer transactions at the cutting counter and cash register in an efficient and friendly manner.
- Inventory Management: Stock shelves accurately according to planogram and maintain a high level of productivity and close attention to detail.
- Team Leadership: Work closely with Store Management to identify key tasks and assist in delegating them to Team Members.
- Education: High School Diploma or equivalent.
- Experience: 1+ years of supervisory experience in a customer-centric environment.
- Availability: Open availability required, including days, evenings, weekends, and holidays.
- Competitive Pay: Competitive hourly rate.
- Benefits: Eligible for benefits, including medical, dental, and vision plans, and paid time off.
- Professional Development: Opportunities for career growth and professional development.
