Commercial Parking Operations Manager

4 weeks ago


St Louis, Missouri, United States Parking Management Services Full time
Job Title: Commercial Parking Manager

We are seeking a highly motivated and experienced Commercial Parking Manager to join our team at Parking Management Company. As a key member of our operations team, you will be responsible for overseeing the day-to-day management of our parking facilities, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Schedule and manage staff to meet business forecasts and productivity requirements.
  • Oversee performance reviews, training, and development of staff to achieve service quality standards.
  • Manage all aspects of self-parking operations, including guest interaction and shift coverage.
  • Maintain supplies and inventories on an as-needed basis or at a minimum monthly par.
  • Motivate and lead a team of parking attendants to establish a productive working environment.
  • Ensure guest satisfaction and respond to guest requests or complaints in a friendly manner.
  • Analyze reports and communicate information to staff and management.
  • Work closely with client departments to ensure smooth execution of groups and special functions.
  • Coordinate training efforts and assess the progress of staff in technical and service excellence skills.
Requirements and Qualifications:
  • Minimum 1 year of management experience.
  • Proficiency with Microsoft Office (Outlook, PowerPoint, Word, and Excel).
  • Exceptional communication skills, both written and verbal.
  • Strong team-building skills and the ability to motivate others.
  • Team-player mindset and willingness to collaborate.
  • Valid in-state driver's license with a clean driving record.
  • Ability to pass background check.

Parking Management Company is an equal opportunity employer and is committed to ADA compliance. We encourage candidates from all backgrounds to apply.


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