Commercial Parking Operations Manager
4 weeks ago
We are seeking a highly motivated and experienced Commercial Parking Manager to join our team at Parking Management Company. As a key member of our operations team, you will be responsible for overseeing the day-to-day management of our parking facilities, ensuring exceptional customer service, and driving business growth.
Key Responsibilities:- Schedule and manage staff to meet business forecasts and productivity requirements.
- Oversee performance reviews, training, and development of staff to achieve service quality standards.
- Manage all aspects of self-parking operations, including guest interaction and shift coverage.
- Maintain supplies and inventories on an as-needed basis or at a minimum monthly par.
- Motivate and lead a team of parking attendants to establish a productive working environment.
- Ensure guest satisfaction and respond to guest requests or complaints in a friendly manner.
- Analyze reports and communicate information to staff and management.
- Work closely with client departments to ensure smooth execution of groups and special functions.
- Coordinate training efforts and assess the progress of staff in technical and service excellence skills.
- Minimum 1 year of management experience.
- Proficiency with Microsoft Office (Outlook, PowerPoint, Word, and Excel).
- Exceptional communication skills, both written and verbal.
- Strong team-building skills and the ability to motivate others.
- Team-player mindset and willingness to collaborate.
- Valid in-state driver's license with a clean driving record.
- Ability to pass background check.
Parking Management Company is an equal opportunity employer and is committed to ADA compliance. We encourage candidates from all backgrounds to apply.
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