Seasonal Key Holder

2 weeks ago


Hialeah, Florida, United States BoxLunch & Hot Topic Full time
Unlock Your Potential as a Seasonal Key Holder

We're on the hunt for passionate and dedicated individuals to join our team as Seasonal Key Holders. As a key member of our store team, you'll play a vital role in delivering an exceptional customer experience, driving sales, and supporting our store leadership.

Key Responsibilities:
  • Customer Experience: Provide top-notch service to our customers, ensuring they leave the store feeling satisfied and eager to return.
  • Leadership Support: Step in and support your Store Manager and colleagues when needed, helping to drive sales and maintain a positive store environment.
  • Sales and Merchandising: Understand our sales plan and comp sales goals, and work to increase key KPIs such as UPT and ADT.
  • Visual Standards: Ensure assigned areas of the store meet visual standards, and assist with planogram changes, including store map, wall, fixture, and merchandising mix.
  • Register Operations: Process sales transactions, use your knowledge to drive add-on sales, and close out the register, communicating any shortages or overages to your Store Manager.
  • Stockroom and Store Maintenance: Help maintain a tidy store and organized stockroom, and support the maintenance of our store's visual standards.
  • Training and Development: Train and coach new Sales Associates as needed, helping them quickly get acclimated to the team.
Requirements:
  • Previous Retail Experience: A background in retail is essential, with a passion for music and pop culture a definite plus.
  • Customer Service and Sales Skills: Superpowers in providing customer service and selling are a must.
  • Education: A High School Diploma or GED equivalent is required.
  • Collaboration and Communication: Avenger-like collaboration and communication skills, as well as Captain America-like leadership, are essential for success in this role.
  • Physical Demands: The ability to stand and walk around during scheduled hours, reach for merchandise using a ladder, step stool, and pole, and move around boxes of merchandise that may weigh up to 50 pounds.


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