Driver - Non-CDL

1 week ago

Waimea, Hawaii, United States Encore Full time
Job Summary

We are seeking a skilled Driver - Non-CDL to join our team at Encore. As a key member of our operations team, you will be responsible for ensuring timely delivery of goods to customer sites, reviewing orders for accuracy, and loading and unloading goods. This role requires a valid Driver's License, a clean driving record, and basic computer skills.

Key Responsibilities
  • Drive Encore owned, leased, or rented vehicles, including vans and box trucks, with a gross vehicle weight of less than 26,001 lbs.
  • Maintain set routes and schedules as directed by your supervisor to meet customer expectations.
  • Load and unload vehicles, review orders for accuracy, and ensure contents are properly secured inside the truck.
  • Obey all applicable traffic laws and drive according to weather and road conditions.
  • Complete a manual and/or electronic log book, based on assigned region.
Customer Service
  • Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers.
  • Maintain a positive relationship with all clients through effective communication and interaction.
  • Ensure consistent communication with the Dispatcher on an as-needed basis.
Equipment Handling
  • Assist hotel and warehouse teams with pulling, receiving, and transportation of equipment.
  • Participate in annual physical inventory processes.
  • Perform quality control and equipment staging in the warehouse as directed.
  • Ensure all equipment is picked up and/or delivered on site.
Vehicle Maintenance
  • Work with the dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments as required.
  • Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris.
  • Perform daily inspections on vehicles prior to routes and ensure Driver Vehicle Inspection logs are performed before each trip.
  • Maintain and replenish all vehicle fluids as needed.
  • Identify mechanical maintenance needs as they occur.
  • Report any vehicle damages or traffic violations to your immediate supervisor in a timely manner.
Requirements
  • High School Diploma / GED.
  • Drive trucks with a Gross Vehicle Weight Rating (GVWR) under 26,001 lbs.
  • Valid Driver's License with a minimum of 2 years of driving experience.
  • Clean driving record.
  • Basic computer skills.
  • Exceptional customer service skills.
  • General knowledge of vehicle inspection and maintenance.
  • General understanding of proper load securement.
  • Proficient using GPS and other routing systems.
  • Ability to drive or sit for long hours at a time.
  • Good communication skills with internal and external customers.
  • High degree of teamwork with customers, peers, and managers.
  • General competencies skills in smartphone use.
  • Serve as a brand advocate and ambassador in every interaction.
  • Ability to maneuver vehicles in heavy city traffic conditions.
Competencies
  • Ownership.
  • Hospitality.
  • Professionalism.
  • Responsiveness.
  • Safety Conscience.
  • Ensures Accountability.
  • Instills Trust.
  • Communicates Effectively.
  • Action Oriented.
Work Environment

Work is generally performed in a hotel, warehouse, or vehicle on the road. Team members will frequently visit other Encore locations, and non-Encore venues for meetings, and/or deliveries. Working times will include days and may include evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures, dirt, sand, and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.

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