Customer Service Representative

3 weeks ago


Elizabethtown, Pennsylvania, United States Della Infotech, Inc. Full time
Della Infotech, Inc. is seeking a highly motivated and detail-oriented CUSTOMER SERVICE REPRESENTATIVE to join our team. This role will involve providing exceptional customer service to retail customers and employees, processing orders, and assisting with special projects. As a key member of our order management team, you will be responsible for ensuring seamless customer experiences through streamlined internal processes.

Key Responsibilities:
- Assist customers with online orders and provide product information.
- Enter and monitor orders in Netsuite.
- Communicate effectively with warehouse and store employees to ensure customer orders are processed as requested.
- Problem solve as related to the service and sales function of the role.
- Assist with special orders, projects, and general warehouse, shipping, and packing operations as needed.

Requirements:
- High school diploma (minimum)
- Customer service experience preferred
- Excellent communication skills
- Strong organizational skills and ability to prioritize tasks

This is an exciting opportunity to join a dynamic team and contribute to the success of our company. If you are a customer-focused individual with strong communication skills, we encourage you to apply.

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