Housekeeper/Houseperson FT

Staybridge Suites Des Moines, IA is seeking a skilled Housekeeper to join our team. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.

Key Responsibilities:

• Clean and prepare guest rooms and public areas to meet established standards of cleanliness and propriety.
• Retrieve items from shelves and storerooms, set up cleaning cart with supplies, and maintain carts and storerooms in a clean and orderly fashion.
• Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways.
• Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s), and walls in public restrooms.
• Replace towels, soaps, and all room amenities and restock literature that has been removed by previous guests or is soiled and torn.
• Wash all hard floor areas by hand to remove dirt and soiled areas.
• Dust and polish all furniture, fixtures, and wall hangings, including using a duster to reach vents and ceiling corners.
• Strip bed of all linen and remake with fresh, checking bedspread, blankets, and bed pads for cleanliness, replacing if soiled.
• Check closet for cleanliness, wiping closet door, handle, and overhead shelves and restocking guest room supplies such as hangers, extra blankets, and pillows.
• Vacuum rooms, public areas, and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture to vacuum entire area of carpet, including underneath furniture and hard-to-reach areas.
• Inspect all door and window locks to ensure they are in working order and immediately alert management to an unsecured or unsafe situation for the safety of guests and employees.
• Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
• Secure and maintain custody of equipment, keys, and supplies at all times to protect and preserve hotel property.
• Maintain a friendly, cheerful, and courteous demeanor at all times.
• Perform other duties as assigned, requested, or deemed necessary by management.

Requirements:

• High School diploma/Secondary qualification or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham, or cleaning standards.
• Ability to perform the following:
  • Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
  • Vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer printouts.
  • Upper body strength to lift up to 50lbs. continually throughout an 8-hour shift.
  • Finger, hand, and upper body dexterity to push, pull, and move levers, equipment, and furniture throughout an 8-hour shift.
  • Ability to work with arms raised above head throughout an 8-hour shift.
  • Ability to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during the entire workday.

Benefits:

• Team-driven and values-based culture.
• Medical, dental, and vision insurance.
• Vacation and holiday pay.
• Same-day pay available.
• Employee Assistance Program.
• Career growth opportunities/Manager Training Program.
• Reduced room rates throughout the portfolio.
• Third-party perks (movie tickets, attractions, other).
• 401(k).
• Employee assistance program.
• Employee discount.
• Flexible schedule.
• Flexible spending account.
• Life insurance.
• Parental leave.
• Referral program.