Sales and Customer Service Representative

2 weeks ago


Reston Virginia, United States Massage Envy Full time

About Us

Massage Envy is a leading provider of massage and wellness services, dedicated to helping individuals achieve their health and wellness goals.

Job Summary

We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.

Key Responsibilities

  • Provide outstanding customer service and ensure a positive experience for all clients
  • Promote the value of our services and products, and educate clients on new and expanded services
  • Book clients for future services and encourage homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach
  • Maintain a clean and organized clinic environment

Requirements

  • High school diploma or equivalent required
  • Previous retail or sales experience preferred
  • Critical thinking and multitasking skills
  • Natural people skills and ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services

What We Offer

  • Competitive base pay plus bonuses and commissions
  • Paid time off
  • A flexible schedule for a better work-life balance
  • In-depth product and service training

Why Join Our Team

Massage Envy is a dynamic and supportive work environment that values individuality and teamwork. We offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about helping others, we encourage you to apply for this exciting opportunity.



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