Sales and Customer Service Representative
2 weeks ago
About Us
Massage Envy is a leading provider of massage and wellness services, dedicated to helping individuals achieve their health and wellness goals.
Job Summary
We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.
Key Responsibilities
- Provide outstanding customer service and ensure a positive experience for all clients
- Promote the value of our services and products, and educate clients on new and expanded services
- Book clients for future services and encourage homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
- Maintain a clean and organized clinic environment
Requirements
- High school diploma or equivalent required
- Previous retail or sales experience preferred
- Critical thinking and multitasking skills
- Natural people skills and ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
What We Offer
- Competitive base pay plus bonuses and commissions
- Paid time off
- A flexible schedule for a better work-life balance
- In-depth product and service training
Why Join Our Team
Massage Envy is a dynamic and supportive work environment that values individuality and teamwork. We offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about helping others, we encourage you to apply for this exciting opportunity.
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