Vice President of Fitness Operations
2 weeks ago
Crunch Fitness is seeking a highly experienced and innovative leader to oversee the strategic vision and execution of our legendary group fitness program.
The successful candidate will be responsible for developing and implementing a comprehensive strategy for group fitness, ensuring alignment with Crunch Fitness's overall business objectives.
This role requires a dynamic and innovative leader who can elevate the member experience, enhance franchisee satisfaction, and ensure that Crunch Fitness remains a leader in the fitness industry.
Main Accountabilities:- Develop and implement a comprehensive strategy for group fitness, ensuring alignment with Crunch Fitness's overall business objectives.
- Lead the creation and deployment of innovative group fitness programs that attract and retain members.
- Ensure that all group fitness programs reflect Crunch's unique brand identity and culture and stay ahead of industry trends.
- Serve as the primary point of contact for franchisees regarding group fitness operations, providing guidance and support to optimize performance.
- Develop and maintain strong relationships with franchise owners and understand their needs and challenges in order to offer tailored solutions.
- Conduct regular assessments of group fitness programming to ensure consistency and quality across all locations.
- Oversee the development and continuous improvement of new group fitness programs, including class offerings, schedules, and instructor training.
- Collaborate with the marketing team to promote group fitness programs, driving member engagement and participation.
- Deeply understand member and industry trends in group fitness to anticipate future needs.
- Implement new technologies and trends in group fitness to keep Crunch at the forefront of the industry.
- Lead, mentor, and develop a high-performing team of regional group fitness managers and instructors.
- Foster a culture of continuous improvement, encouraging feedback and innovation from the group fitness teams.
- Develop impactful training programs that enable instructors to be trained to the highest standards, reflecting the Crunch Fitness brand and values.
- Analyze and report on key performance metrics related to group fitness participation, member satisfaction, and franchisee profitability.
- Use data-driven insights to make informed decisions about program adjustments and new initiatives.
- Develop and manage the group fitness budget, ensuring cost-effective operations without compromising quality.
- Maintain consistency in the delivery of group fitness programs across all franchise locations, upholding the highest standards of quality and service.
- Bachelor's degree in business, Fitness Management, or a related field. Master's degree preferred.
- Minimum of 10 years of senior experience in fitness or related industry
- Valid ACE, AFAA and NASM certification.
- Proven track record of developing and executing successful group fitness strategies in a multi-location environment.
- Strong understanding of franchise operations and the unique challenges faced by franchisees.
- Exceptional leadership and communication skills, with the ability to inspire and influence at all levels.
- Proficiency in analyzing data to drive business decisions.
- Ability to travel frequently to support franchise locations. 50%+ Travel.
- Strategic thinking and problem-solving
- Strong business acumen and financial management
- Passion for fitness and commitment to member experience
- Excellent interpersonal and relationship-building skills
- Innovative mindset with a focus on continuous improvement
- Generous, flexible paid time off
- 401(k) plan with discretionary matching opportunities.
- Comprehensive medical, dental, and vision benefits - because your health matters
- Health savings and flexible spending accounts
- Basic life and AD&D insurance, plus short-term and long-term disability coverage
- Employee Assistance Plan, which offers confidential counseling and support services whenever you need it.
- Education assistance program
- Free Crunch Gym Membership across all our clubs, nationwide
- Milestone Anniversary Recognition program
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