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Customer Service Representative

3 weeks ago


Redlands, California, United States El Pollo Loco Full time

At El Pollo Loco, we're seeking a Customer Service Representative to join our team. In this role, you'll be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities:
  • Greet and assist customers with their orders in a friendly and helpful manner
  • Process and assemble customer orders efficiently, ensuring accuracy and timeliness
  • Apply suggestive selling techniques to complete the customer experience and increase sales
  • Welcome customer feedback and address any comments or concerns they may have

The estimated salary for this position is around $12-$15 per hour, depending on location and experience. As a Restaurant Team Associate at El Pollo Loco, you'll have the opportunity to work in a fast-paced environment and develop your skills in customer service, teamwork, and problem-solving.

Benefits:
  • A competitive hourly rate