Front Desk Representative

1 week ago


Pflugerville, Texas, United States Best Western Plus Pflugerville Full time
Job Overview

We are seeking a highly skilled Front Desk Agent to join our team at the Best Western Plus Pflugerville. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.

Responsibilities
  • Provide Warm and Welcoming Guest Service: Greet all guests warmly and professionally, ensuring a positive check-in and checkout experience.
  • Manage Front Desk Operations: Handle cash transactions, respond to phone calls and emails, and maintain accurate records using our hotel's systems.
  • Engage with Guests: Interact with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met.
Requirements
  • High School Diploma or Equivalent: We require a high school diploma or equivalent for this position.
  • Microsoft Office Proficiency: You should have proficiency in Microsoft Office programs.
  • Availability to Work Morning and Evening Shifts: Must be available to work morning and evening shifts, including weekends and holidays.
What We Offer
  • Competitive Salary: $25,000 - $35,000 per year
  • Vacation and Paid Time Off: Enjoy competitive vacation and paid time off benefits.
  • Hotel Discounts: Take advantage of discounts on hotel stays at our properties.
  • Birthday Pay: Celebrate your birthday with a full paid day off.
  • Referral Bonuses: Refer friends and family to earn referral bonuses.


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