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Facilities Operations Manager
2 months ago
About the Role
We are seeking a highly skilled Facilities Operations Manager to join our team at Qurate Retail Group. As a key member of our operations team, you will be responsible for managing the Corporate Real Estate Workplace Services (CREWS) for our fulfillment center in Ontario, CA.
Key Responsibilities
- Maintain site operations, including building and capital expenditure projects
- Respond to employee concerns and ensure a safe work environment for the CREWS team and employees and guests
- Deliver an exceptional employee experience while managing cost and vendor strategies
- Direct the outsource relationship with vendors for dining services and housekeeping
- Maintain relationships with property management liaisons and plan and communicate major building services/projects
- Lead, develop, and motivate the CREWS teams, communicate performance goals and priorities
- Responsible for financial budgets using forecasting tools
- Implement CREWS responsibilities, including building operations and maintenance, uniformed security, dining services, housekeeping, office services, and employee store operations
- Ensure that all systems (electrical, mechanical, and plumbing) perform at optimal levels following the law and maintain statutory records, certificates, and test certificates in an up-to-date and available fashion
Requirements
- Bachelor's Degree or equivalent experience required
- 5+ years' experience leading a facilities or maintenance team in a large-scale manufacturing or distribution environment
- Demonstrate customer service with a focus on safety and responsiveness
- Develop working knowledge of all areas of the organization and the ability to develop a clear understanding of our functional processes and resources
- Develop, lead, and motivate teams of employees and strategic outsource vendors
- Accomplished in leading change
- Experience leading building operations and services
- Build and execute strategies aligned to business and site initiatives
- Experience making decisions concerning the operation of facilities, the design implementation, and operation of critical systems, and capital/expense management