Student Financial Services Specialist

5 days ago


New York, New York, United States Engage Partners Inc. Full time
Job Title

Financial Aid Counselor

About the Role

We are seeking a highly motivated and organized Financial Aid Counselor to join our team at Engage Partners Inc. in Manhattan. The selected individual will provide critical support to our financial aid operations, ensuring seamless interactions between the Department of Education and our Banner system.

Key Responsibilities
  • Manage and respond to inquiries from the financial aid inbox and phone line with professionalism and empathy.
  • Maintain the financial aid internal calendar to ensure timely completion of tasks.
  • Assist in administrative duties such as budget loan increases, scholarship adjustments, certification of private and bar study loans, academic status changes for continuing students, etc.
  • Counsel incoming and continuing students in the financial aid process, providing clear guidance and support.
  • Collaborate with the Executive Director of Financial Aid on internal and external financial aid reporting, ensuring accuracy and compliance.
  • Oversee the donor scholarship process, ensuring efficient and effective management.
  • Perform other duties as needed to drive the school's goals, priorities, and outcomes, aligning with our mission statement and organizational values.
Requirements
  • A college degree is required, preferably in a related field.
  • Minimum 2 years of experience in higher education, with a focus on financial aid or a related area.
  • Proficiency in Banner and Microsoft Office Suite, with strong analytical and problem-solving skills.
  • Excellent interpersonal skills, with the ability to interact effectively with diverse individuals and groups at all organizational levels.
  • Ability to handle large volumes of mail and maintain confidential and sensitive information in a professional manner.
Compensation and Benefits

The estimated salary for this role is $55,000 - $65,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, paid time off, and opportunities for professional growth and development.



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