Dunkin' Shift Leader

4 weeks ago


Grand Rapids, Michigan, United States Baskin Robbins Full time

Role Summary:

As a Shift Leader at Dunkin', you will play a vital role in delivering exceptional guest experiences and ensuring the restaurant meets safety, sanitation, and cleanliness standards. You will lead operational excellence and the guest experience, ensuring that every guest leaves satisfied.

Key Responsibilities:

  • Lead Operational Excellence and the Guest Experience
  • Ensure the restaurant meets safety, sanitation, and cleanliness standards during shift
  • Empower the team to satisfy guest needs and resolve concerns
  • Role model expected behavior and coach team on hospitality standards
  • Lead Operational Excellence and the Guest Experience

Requirements:

  • Able to clearly express oneself verbally and in writing (English)
  • Math and financial management
  • Restaurant, retail, or supervisory experience
  • At least 18 years of age

What We Offer:

A dynamic and award-winning franchise with a commitment to making our guests' day. We offer a fun-paced environment, opportunities for growth and development, and a team that works together to deliver exceptional guest experiences.


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