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Senior Director of Workforce Development and Career Services

1 month ago

Étreux, Hauts-de-France, United States Morgan Memorial Goodwill Industries Full time
Job Summary

The Senior Director of Workforce Development and Career Services is responsible for leading the Workforce Development and Career Services Department at Morgan Memorial Goodwill Industries. This role oversees the development, management, and optimization of programs designed to support individuals facing barriers in the workplace.

Key Responsibilities
  • Direct the delivery of services to participants in a manner consistent with Goodwill's goals, objectives, and mission.
  • Assure programs effectively facilitate entry and advancement in the workforce by utilizing best practices across programming.
  • Manage new and existing workforce development programs and initiatives to enhance skills, economic opportunity, and career growth for participants.
  • Ensure programs are financially sustainable and effectively managed and implemented.
  • Work closely with the Vice President of Mission Services and the Workforce Development team to develop and implement an operational plan for Goodwill's Workforce Development and Career Services.
  • Maintain and cultivate critical external partnerships within the communities Goodwill serves, with a special emphasis on Boston.
  • Execute an outreach plan to build employer partnerships aligned with the current and emerging needs of participants served in Goodwill programming.
  • Participate in and, as appropriate, lead teams in drafting responses to specific funding and procurement opportunities related to workforce development services.
  • Establish metrics to measure the effectiveness of workforce development programs and initiatives.
  • Serve as a member of the Leadership Forum and collaborate with its members on a broad range of issues.
  • Remain up-to-date on local and state policies, practices, and programs, as well as on Goodwill Industries International funding, training, and collaboration opportunities.
  • Foster an internal culture that celebrates diversity, equity, inclusion, and belonging as a fundamental part of Goodwill's mission.
Requirements
  • Hire, train, and supervise staff; coach, provide feedback, and evaluate performance.
  • Develop and manage the budget, providing periodic analysis of risks, opportunities, and financial performance.
  • Manage contract performance, including preparing and presenting reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting delivery of services.
  • Coordinate and monitor performance against organizational objectives and key performance indicators.
  • Develop new business opportunities and maintain a strong working relationship with community-based organizations, employers, related organizations, and funding agencies.
  • Provide leadership to staff, build a team, and establish a team environment.
  • Provide direction and perform activities related to improving department and employee performance to meet goals and objectives and use resources effectively.
  • Ensure compliance with all government policies, procedures, and regulations.
  • Collaborate with other departments to manage the department.