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Animal Welfare Advocate

2 months ago

Dania Beach, Florida, United States HUMANE SOCIETY OF BROWARD COUNTY Full time
Job Summary

We are seeking a compassionate and dedicated individual to join our team as a Pet Adoptions Customer Service Representative at the Humane Society of Broward County.

Key Responsibilities
  • Process adoption applications and assist with the adoption process.
  • Provide exceptional customer service to pet owners and prospective adopters.
  • Educate patrons about responsible pet ownership and care.
  • Enter adoption information into our shelter management system.
  • Meet sales targets through solicitations and promotions.
  • Promote partnerships with animal welfare organizations.
  • Manage emotionally challenging situations with strong communication skills.
Requirements
  • High school diploma or equivalent.
  • One year of customer service, clerical, or related work experience.
  • Experience with cash handling and credit card processing.
  • Proficiency in MS Office programs.
Preferred Qualifications
  • Knowledge of animal breeds and temperament.
  • Experience conducting basic physical examinations of animals.
  • Experience working with animal shelter management systems.