IT Service Delivery Manager

1 month ago


Fort Belvoir, United States General Dynamics Information Technology Full time

Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team at General Dynamics Information Technology. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring that their computer systems, hardware, and software are running smoothly and efficiently.

Key Responsibilities:

  • Provide technical support and assistance to clients via phone, email, and in-person visits
  • Troubleshoot and resolve technical issues with computer systems, hardware, and software
  • Install, configure, and maintain computer systems, hardware, and software
  • Develop and implement technical solutions to improve client satisfaction and reduce technical issues
  • Collaborate with other technical teams to resolve complex technical issues
  • Provide training and documentation to clients on technical procedures and best practices
  • Stay up-to-date with the latest technical trends and advancements in the field

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 5+ years of experience in technical support and service delivery
  • Strong knowledge of computer systems, hardware, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and technical skills

Preferred Qualifications:

  • Master's degree in Computer Science, Information Technology, or related field
  • ITIL certification
  • Experience with cloud-based technologies and software
  • Strong understanding of cybersecurity principles and practices

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

  • Delivery Associate

    2 weeks ago


    Fort Myers, Florida, United States CKC Delivery Service Full time

    Job OpportunityAre you looking for a new career path where you can work independently, make a difference in your community, and deliver smiles to customers every day? CKC Delivery Service is seeking a Delivery Associate to join our team.Key Responsibilities:As a Delivery Associate, you will be responsible for driving a vehicle and delivering packages to...


  • Fort Belvoir, Virginia, United States ALTA IT Services Full time

    SailPoint DeveloperWe are seeking a highly skilled SailPoint Developer to join our team of experts at ALTA IT Services. The ideal candidate will have experience with Java and a strong understanding of identity and access management solutions.Key Responsibilities:Develop and implement SailPoint solutions to meet customer needsCollaborate with cross-functional...


  • Fort Belvoir, United States Consulting Services Group Full time

    Job OverviewWe are seeking a highly skilled Program Manager for Services to join our team at Consulting Services Group. As a Program Manager, you will be responsible for leading and managing complex projects, ensuring timely delivery, and exceeding customer expectations.Key ResponsibilitiesCoordinate and manage product, service, and support requests to meet...


  • Fort Belvoir, United States ALTA IT Services Full time

    SailPoint DeveloperALTA IT Services is seeking a skilled SailPoint Developer to join our team of experts to assist with building the state of the Identity and Access Management system for the Department of Defense.Key Responsibilities:Integration and API Development: Develop custom integrations with various applications, directories, and systems using APIs...

  • Delivery Professional

    3 weeks ago


    Fort Belvoir, Virginia, United States Domino's Franchise Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Delivery Driver to join our team at Domino's Franchise. As a key member of our delivery team, you will be responsible for delivering pizzas and other items to our customers in a timely and professional manner.Key ResponsibilitiesDeliver pizzas and other items to customers in a timely and...

  • SailPoint Developer

    1 week ago


    Fort Belvoir, United States ALTA IT Services Full time

    SailPoint Developer 2-3 days a week onsite, Ft. Belvoir MUST HAVE Java OR Python Experience Direct Hire Secret Clearance Required Email: Cdinnocenti@altaits.com SailPoint Developer to join our team of experts to assist with building the state of the Identity and Access Management system for the Department of Defense. Skilled professional...

  • SailPoint Developer

    2 weeks ago


    Fort Belvoir, United States ALTA IT Services Full time

    SailPoint Developer 2-3 days a week onsite, Ft. Belvoir MUST HAVE Java experience Direct Hire Secret Clearance Required Email: Cdinnocenti@altaits.com SailPoint Developer to join our team of experts to assist with building the state of the Identity and Access Management system for the Department of Defense. Skilled professional responsible...


  • Fort Belvoir, Virginia, United States 11th Hour Service Full time

    Job DescriptionJob Title: Enterprise Risk Management SMEJob Summary:We are seeking an experienced Enterprise Risk Management SME to join our team at 11th Hour Service. As an Enterprise Risk Management SME, you will be responsible for supporting Government employees with developing, implementing, and executing a range of risk management and internal control...


  • Fort Belvoir, Virginia, United States 11th Hour Service Full time

    About the RoleWe are seeking a highly skilled Enterprise Risk Management Specialist to join our team at 11th Hour Service. As a key member of our Federal Advisory practice, you will play a critical role in supporting our clients in implementing effective risk management strategies.Key ResponsibilitiesDevelop and Implement Risk Management Strategies:...


  • Fort Belvoir, United States 11th Hour Service Full time

    PROJECT OVERVIEW:This project supports the Defense Logistics Agency (DLA) in implementing the agency’s risk management strategy to respond effectively to risks that could impact achieving DLA’s goals and objectives. DLA serves as the combat logistics agency for the U.S. Department of Defense (DoD), with responsibility for managing the end-to-end global...


  • Fort Belvoir, United States Gridiron IT Full time

    Job Title: Senior Cloud Solutions ArchitectGridiron IT Solutions is seeking a highly skilled Senior Cloud Solutions Architect to join our team. As a key member of our IT Infrastructure & Cloud Services team, you will be responsible for designing and implementing cloud-based solutions for our federal agency clients.Key Responsibilities:Develop and implement...


  • Fort Belvoir, United States 11th Hour Service Full time

    PROJECT OVERVIEW:This project supports the Defense Logistics Agency (DLA) in implementing the agency’s risk management strategy to respond effectively to risks that could impact achieving DLA’s goals and objectives. DLA serves as the combat logistics agency for the U.S. Department of Defense (DoD), with responsibility for managing the end-to-end global...


  • Fort Belvoir, United States Gridiron IT Solutions Full time

    Job Description:Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where...


  • Fort Worth, Texas, United States Aldridge Full time

    IT Support and Service Delivery ManagerWe are seeking a highly skilled and experienced IT Support and Service Delivery Manager to join our team at Aldridge. As a key member of our IT department, you will be responsible for leading a team of technical support specialists and escalation engineers in providing top-notch IT problem-solving and client service.Key...

  • SailPoint Developer

    2 weeks ago


    Fort Belvoir, Virginia, United States ALTA IT Services Full time

    SailPoint Developer OpportunityWe are seeking a skilled SailPoint Developer to join our team at ALTA IT Services. The ideal candidate will have experience with Java and a strong understanding of identity and access management solutions.Key Responsibilities:Design and implement SailPoint solutions for identity and access managementCollaborate with our team to...

  • Delivery Associate

    2 weeks ago


    Fort Wayne, Indiana, United States Summit City Spartan Delivery LLC Full time

    Job OverviewSummit City Spartan Delivery LLC is an Amazon Delivery Service Partner seeking enthusiastic team members to deliver Amazon packages to the Fort Wayne area. As a Delivery Driver Associate, you will strive to get every Amazon order to the customer's door on-time, working 7 days a week with full and part-time opportunities.We prioritize making a...

  • Delivery Associate

    2 weeks ago


    Fort Wayne, Indiana, United States Summit City Spartan Delivery LLC Full time

    {"h1": "Job Title: Delivery Associate", "h2": "Job Summary", "p": "We are seeking a reliable and customer-focused Delivery Associate to join our team at Summit City Spartan Delivery LLC. As an Amazon Delivery Service Partner, we strive to deliver Amazon packages to customers in the Fort Wayne area with a smile. If you are enthusiastic, team-oriented, and...

  • Delivery Associate

    6 days ago


    Fort Wayne, Indiana, United States Summit City Spartan Delivery LLC Full time

    Job DescriptionJoin Our Team at Summit City Spartan Delivery LLCWe are an Amazon Delivery Service Partner seeking enthusiastic team members to deliver Amazon packages to the Fort Wayne area. As a Delivery Driver Associate, you will strive to get every Amazon order to the customer's door on-time, working 7 days a week. We offer full and part-time...


  • Fort Belvoir, United States Leidos Full time

    Job SummaryLeidos is seeking an experienced Enterprise Customer Services Lead to support large-scale migration and operations on a high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT...


  • Fort Belvoir, United States Leidos Full time

    Job Title: Enterprise Customer Services LeadAbout the Role:Leidos is seeking an experienced Enterprise Customer Services Lead to support large-scale migration and operations on a high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and...