Technical Marketing Engineer

4 weeks ago


Annapolis, Maryland, United States Infinera Full time
Job Title: Technical Marketing Engineer

Infinera is seeking a highly skilled Technical Marketing Engineer to join our team. As a Technical Marketing Engineer, you will be responsible for driving early customer trials and demos for Infinera's new product introductions.

Key Responsibilities:
  • Executing customer test plans inside Infinera labs and becoming an early expert of new SW/HW product specifications, requirements, features, and issues.
  • Providing technical support at different NPI phases of pre-launch, launch, and post-launch to both internal teams and external customers.
  • Training our professional services and support organizations on new products.

You will work with our engineering partners to test new features, replicate customer issues, execute test plans with the goal of identifying problems before we release our products to the customers. As you advance in your career, you can expect to have more frequent interactions with customers, provide technical support, and conduct trials and demos independently.

Requirements:
  • 3-5 years of industry experience in optical networking technologies, including DWDM/SONET/SDH and high-speed Ethernet as TME, system test engineer, professional service engineer, long-haul/metro/submarine network deployment engineer, or SW/HW development engineer.
  • A technical degree (B.Sc. or M.Sc.) in a field related to telecommunications such as computer science, electrical engineering, optoelectronics, cyber security, or a similar field.
  • Strong theoretical knowledge of optical transport network protocols, protection schemes, DWDM technology, IP routing protocols, and Ethernet.
  • Experience with installation, troubleshooting of optical equipment in the lab/field and using various testing equipment like OSA, BERT, traffic analyzers, VOAs, etc.
  • Exceptional verbal, written, and presentation skills to articulate complex technical concepts to both technical and non-technical audiences.

Infinera is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a friendly and inclusive work environment and are excited to find a candidate who shares our values of effective and enjoyable communication.



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