Facility Frontline Representative

3 weeks ago


Wheaton, Illinois, United States Bear Paddle Services Full time
About the Role

We are seeking a Facility Frontline Representative to join our team as a Customer Service Ambassador. In this role, you will serve as the first point of contact for our customers, providing exceptional service and support. You will be responsible for responding to customer inquiries, addressing concerns, and ensuring a positive experience for all visitors to Bear Paddle Services. If you enjoy working with people, are detail-oriented, and can think critically, we encourage you to apply for this exciting opportunity.

Main Responsibilities
  • Provide exceptional customer service to families and team members
  • Maintain a clean, safe, and secure environment
  • Assist with scheduling, sales, and administrative tasks

Key Qualifications
  • 2+ years customer service experience preferred
  • Excellent verbal communication and interpersonal skills
  • Ability to work evenings, weekends, and flexible hours

What We Offer
  • $15+ hourly rate starting pay
  • Free swim lessons for immediate family members
  • Career growth opportunities within Bear Paddle Services


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