Customer Service Representative

2 weeks ago


North Vernon, Indiana, United States R1 Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration department, you will play a vital role in ensuring a seamless and efficient registration process for our patients.

Key Responsibilities:
  • Collect and verify patient and insurance information in a fast-paced and dynamic environment
  • Provide exceptional customer service to patients and their families, addressing their concerns and questions in a timely and empathetic manner
  • Work collaboratively with clinicians and other healthcare professionals to ensure accurate and efficient registration processes
  • Stay up-to-date with changing health plans and coverage, utilizing this knowledge to provide accurate and informed support to patients
Requirements:
  • High School Diploma or equivalent
  • Excellent customer service experience

We offer a competitive hourly rate of $14.00 - $17.37, depending on experience and qualifications. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

At R1 RCM Inc., we are committed to creating a workplace that values diversity, equity, and inclusion. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.

Please visit our website at R1RCM.com to learn more about our company culture and benefits.



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