Application Development Support Specialist

3 hours ago


Madison, Wisconsin, United States Novalink Solutions LLC Full time
Job Title: Application Development Support Specialist

We are seeking an experienced Application Development Support Specialist to join our team at Novalink Solutions LLC. The ideal candidate will have a strong background in software development tools, version control systems, and continuous integration systems.

Key Responsibilities:
  • Provide development tool support for development processes used in software product lifecycles.
  • Ensure quality and consistency of the support of software development tools across the system.
  • Provide day-to-day technical guidance to the development teams.
  • Consult and recommend course of action to maintain cost effectiveness and quality of application development tools and systems.
  • Stay up to date on industry best practices and objectives, particularly as they relate to application development.
  • Research and implement best practices that will control costs, provide higher quality, and/or increase predictability of service delivery.
  • Research new technology and development tools to remain abreast of current and emerging technology.
  • Solve complex technical problems for developers when utilizing the organization's application development tools.
  • Create and maintain documentation for installation and setup of supported application development tools.
  • Work with team members to create standards, policies, and procedures for the organization's use of software development tools and frameworks.
Requirements:
  • 4+ years of experience in software development tools, version control system support, JavaScript software development tools, and continuous integration systems.
  • Strong communication skills and ability to work independently.
  • Ability to prioritize tasks and juggle competing demands for supporting application development tools.
Preferred Skills:
  • Experience creating and maintaining documentation for installation and setup of supported application development tools.
  • Experience working with team members to create standards, policies, and procedures for the organization's use of software development tools and frameworks.
  • Experience supporting development tools and/or help desk experience, as well as team lead experience.
  • Experience utilizing ticketing software to handle customer requests.


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