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Senior Vice President of Operations

2 months ago

Grand Prairie, Texas, United States MID-WEST WHOLESALE HARDWARE INC Full time
Job Title: Senior Vice President of OperationsJob Summary:

The Senior Vice President of Operations is a critical leadership role for Mid-West Wholesale Hardware Inc., responsible for overseeing the company's distribution centers, staffing, training, certifications, OSHA compliance, and overall distribution processes. This leader must be hands-on and strategic, with the ability to develop a plan and provide clear direction to the team to drive success.

Key Responsibilities:
  • Provide leadership, education, support, motivation, and direction to senior management and direct reports.
  • Develop a strategic plan to advance the organization's distribution objectives and drive customers' excellence, increased revenue, profitability, and growth.
  • Develop and implement an operational roadmap (people, process, and technology) to enable the efficient scaling of the business in support of the business growth plans.
  • Create and maintain standard operating procedures to ensure customers' facing SLAs and systems data are maintained, accurate, and cost-effective.
  • Lead freight carriers' negotiation in partnership with finance and supply chain and manage their day-to-day operational performance.
  • Develop and manage annual operating budgets for warehouse and distribution in conjunction with the CEO and finance team.
  • Work with IT and continuous improvement to help define and deploy the appropriate IT systems, automation, and process improvements to support an unrivalled customer experience, higher volume, future growth, and best-in-class facilities.
  • Define and achieve goals and KPIs for each team.
  • Work with sales and production teams to evaluate inventory and throughput capacity requirements.
  • Oversee all IC functions, processes, and operations.
  • Oversee the scheduling of physical inventory and cycle counting in all facilities.
  • Perform analysis, generate reports, and design processes to increase inventory accuracy and team productivity.
  • Provide leadership and assist in planning temporary labor. Oversees and approves all temp work and overtime needs.
  • Works with warehouse teams to optimize layouts, picking/packing strategies, processes/standards, and works with DC managers on a plan to implement and monitor compliance.
  • Reviews and assists DC managers in assessing workload, dealing with situations that require additional resources, and HR-related needs and issues.
  • Provide regular updates, reports, and presentations to the executive leadership team on distribution center performance, challenges, and strategic initiatives.
Qualifications:

Essential Skills & Experience:

  • Prior distribution P&L ownership. Operations executive with experience leading distribution operations in a high-volume, small orders, mostly parcel shipping environment utilizing KPIs to track performance.
  • Strong familiarity with FedEx/UPS parcel shipping capabilities is essential.
  • Proven track record of implementing performance improvement programs in a multi-site DC network, including the ability to teach and foster a continuous improvement mindset to drive incremental improvements.
  • Experience in a fast-paced, complex environment to drive EBITDA growth.
  • Demonstrated a transformation mindset with financial acumen to drive enterprise value through multiple operational levers in a predominately mass-market wholesale model.
  • An advanced degree in business administration, logistics, supply chain management, or a related field is preferred.
  • Proven capabilities of identifying and developing talent to build high-functioning teams to deliver results.
  • A clear communicator with proven ability to articulate a vision, gain buy-in from the team, and drive change in an ambiguous environment.
  • Strong experience setting up new DCs, consolidating DCs, WMS implementation & automation to drive productivity up and reduce operating costs.