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**Executive Director of Operations**, **Store Manager**, **Restaurant General Manager**, **General Store Manager**, **Restaurant Operations Manager**, **Store Operations Manager**, **Restaurant General Manager**
2 months ago
About Elevated Huts, Inc.
Elevated Huts, Inc. is a dynamic and innovative company that specializes in providing exceptional customer experiences through its unique approach to food and hospitality. As a leader in the industry, we are committed to delivering high-quality products and services that exceed our customers' expectations.
Job Summary
We are seeking an experienced and results-driven **Executive Director of Operations** to join our team. As a key member of our leadership team, you will be responsible for leading and driving the daily operations of our stores, ensuring that our customers receive an exceptional experience every time they visit us. You will be responsible for managing all aspects of store operations, including staff management, inventory control, customer service, and financial management.
Key Responsibilities
- Leadership
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Lead and motivate a team of store managers and staff to achieve exceptional results.
- Ensure that all store operations are running smoothly and efficiently.
- Monitor and analyze sales data and customer feedback to identify areas for improvement.
- Development
- Recruit, train, and develop a high-performing team of store managers and staff.
- Develop and implement training programs to ensure that all staff members have the skills and knowledge needed to provide exceptional customer service.
- Identify and develop talent within the organization to ensure succession planning.
- Shared Vision
- Develop and implement strategies to achieve business objectives and drive growth.
- Collaborate with other departments to ensure that all aspects of the business are aligned and working towards a common goal.
- Communicate effectively with all stakeholders, including customers, staff, and senior management.
- Financial Expectations & Process Management
- Manage store budgets and financial performance to ensure that all financial targets are met.
- Develop and implement processes to improve efficiency and reduce costs.
- Monitor and analyze financial data to identify areas for improvement.
Requirements
- Knowledge, Abilities, and Skills
- Proven track record of success in a leadership role, with a minimum of 5 years of experience in the restaurant industry.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- High school diploma or equivalent required; bachelor's degree preferred.
- Education and Experience
- Bachelor's degree in business administration, hospitality, or a related field.
- Minimum of 5 years of experience in the restaurant industry, with a minimum of 3 years of experience in a leadership role.
- Proven track record of success in driving sales growth and improving customer satisfaction.
- Working Conditions
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Ability to lift up to 50 pounds and stand for long periods of time.
- Ability to work a flexible schedule, including evenings and weekends.
EEO Statement
Elevated Huts, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment and advancement to all qualified candidates.
At-Will Employment
All employment with Elevated Huts, Inc. is voluntary and is subject to termination by you or Elevated Huts, Inc. at will, with or without cause, and with or without notice, at any time. There is no guarantee that, in any manner, Elevated Huts, Inc. will continue your employment for any set period of time.