Club Operations Manager

4 weeks ago


Ladera Ranch, California, United States 24 Hour Fitness Full time

Job Summary

As a General Manager at 24 Hour Fitness, you will be responsible for leading a dynamic team to deliver exceptional customer service and operational excellence. You will inspire and train your team to set ambitious goals and implement strategies to drive membership sales and revenue growth. Your vision and leadership will foster a culture of excellence and accountability, ensuring a positive impact on the lives of our members.

Key Responsibilities

  • Recruit, train, and develop a high-performing team.
  • Provide visionary leadership to the team, setting clear objectives and delegating responsibilities.
  • Oversee day-to-day club operations, including facility maintenance and cleanliness standards.
  • Develop and implement strategies to drive membership sales and revenue growth.
  • Manage budgets effectively and maximize profitability.
  • Implement safety protocols and procedures to ensure the well-being of members and staff.

Requirements
  • 3-5+ years of management experience in the retail/hospitality/fitness industry.
  • 2-4 years of progressive management experience supervising 3-10+ employees.
  • Ability to inspire and lead teams to implement and deliver on member and team member initiatives.
  • Excellent communication, interpersonal, and customer service skills.

Preferred Qualifications
  • Bachelor's degree in Business Administration, Sports Management, or a related field.
  • Additional certifications in personal training, such as NASM, ACE, ISSA, etc.

Physical Demands/Environmental Conditions
  • Regularly required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl.
  • Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds.

Travel Requirement
  • Ability to travel up to 10% of the time to attend training sessions and meetings.

Benefits Summary
  • 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members.
  • Complimentary membership for all team members and their eligible dependents.

Compensation Summary
  • Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits.
  • Actual offer may vary from posted hiring range based on location, work experience, and/or education.

Salary Range
  • $69,080 - $84,431 (Actual offer may vary from posted hiring range based on location, work experience, and/or education.)

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