Operations Manager

1 month ago


Ramsey, New Jersey, United States Orangetheory - Franchise #0308 Full time
Job Title: Operations Manager

We are seeking a highly organized and detail-oriented Operations Manager to join our team at Orangetheory Fitness. As a key member of our studio team, you will be responsible for ensuring the smooth operation of our facilities, maintaining a high level of customer satisfaction, and contributing to the overall success of our business.

Responsibilities:
  • Facility maintenance, repairs, and upkeep
  • Maintaining a clean and organized studio environment
  • Conducting facility audits and walk-throughs
  • Managing inventory levels and supplies for studio maintenance and marketing materials
  • Retail purchasing and inventory management
  • Daily financial reporting, including budget reconciliation and auditing refunds and unpaid bills
  • IT, technical, and facility updates
  • Maintaining and maximizing working relationships with outside vendors
  • Cross-training on studio sales process and class check-in process
  • MBO audits, including deactivating terminated members
  • Analyzing current processes and identifying opportunities for improvement
Requirements:
  • High school diploma or equivalent; bachelor's degree preferred
  • 1-2 years of operations experience, ideally in a fitness setting
What We Offer:
  • Competitive hourly rate plus commission for individual membership sales
  • Advancement opportunities within a rapidly expanding team
  • Wellness benefits, including medical, dental, and vision insurance
  • Retirement options, including access to a 401(k) plan
  • Referral incentives and employee discounts
  • A supportive and dynamic work environment
About Us:

Orangetheory Fitness is a leading fitness brand with a mission to bring out the best in our members through inspiring, motivating, and exceptional moments. We are committed to creating a positive and inclusive work environment that values our team members' well-being and growth.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about fitness and customer service, we encourage you to apply for this exciting opportunity.



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