Shift Manager

1 month ago


Cheyenne, Wyoming, United States Wendy's Full time
Job Title: Shift Manager

As a Shift Manager at Wendy's, you will play a crucial role in ensuring the smooth operation of our restaurants. Your primary responsibility will be to supervise and coordinate the activities of our crew members, ensuring that our high standards of quality, service, and cleanliness are consistently met.

Key Responsibilities:

  • Train and develop crew members to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Monitor and maintain high standards of food safety and quality, ensuring that all food is prepared and presented to our customers' satisfaction.
  • Supervise and coordinate the execution of daily operations, including opening and closing procedures, to ensure that our restaurants are always ready to serve our customers.
  • Work closely with our Restaurant Management team to identify opportunities for improvement and implement changes to enhance our operations and customer experience.
  • Provide excellent customer service, responding promptly to customer complaints and resolving issues in a professional and courteous manner.

Requirements:

  • High school diploma or equivalent required.
  • At least 18 years of age.
  • One or more years of restaurant experience, preferably in a supervisory or management role.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks to meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to work effectively with team members and customers.
  • Ability to stand for prolonged periods, lift up to 25-50 pounds, and work in a variety of environments, including hot and cold temperatures.

About Wendy's:

Wendy's is a fast-food restaurant chain that is committed to serving high-quality food and providing excellent customer service. We are a company that values our employees and provides opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this position.


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