Restaurant Team Lead

2 days ago


Imlay City, Michigan, United States Tim Hortons Full time
Job Description:

The ideal candidate for this position will possess exceptional communication and leadership skills. As a key member of our team, you will be responsible for ensuring that every guest has an exceptional experience while visiting our restaurant.

About the Job:
As a Shift Leader at Tim Hortons, your primary focus will be on delivering exceptional guest service while maintaining a clean and safe environment. Your energy and passion for providing top-notch service are crucial in creating a positive atmosphere for both guests and team members.

Responsibilities:
  • Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.
  • Delivering meals to guests at their table or to a designated pick-up area, and providing excellent customer service at all times.
  • Maintaining cleanliness of your work area and the dining room, parking lot, restrooms, and playground.
  • Stocking sauces, cups, lids, etc. as needed to maintain throughout your shift.
  • Effectively managing and leading a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
  • Making deliveries.
  • Coaching, teaching, and training team members on policies and procedures and creating a positive work environment for everyone.
  • Maintaining food safety and cleanliness standards.
  • Opening and/or closing the restaurant leading the shift as a key holder.

Benefits:
  • A fun work environment where you can positively influence others.
  • Competitive pay.

Estimated Salary: $45,000 - $60,000 per year.

As a highly motivated and organized individual, you will thrive in this fast-paced environment. If you have a passion for delivering exceptional customer service and leading a team to success, we want to hear from you

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