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Healthcare Assistant

2 months ago

Wexford, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full time
Position Overview

UPMC Metropolitan Ear, Nose, and Throat is seeking a dedicated Medical Assistant for their Wexford facility. This role operates on a Monday to Friday schedule, ensuring a work-life balance with no night, weekend, or holiday shifts.

Key Responsibilities:

  • Manage patient schedules and facilitate smooth patient flow. Assist patients in navigating to examination or procedure rooms, providing support with mobility, dressing, specimen collection, and preparation for examinations. Gather patient history and vital signs, and conduct screenings as per provider protocols. Communicate essential instructions to patients and their families.
  • Handle the transmission of patient medical records in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and relevant state and federal regulations.
  • Prepare examination rooms and arrange medical instruments and equipment following departmental guidelines. Ensure cleanliness of examination and procedure areas, maintaining infection control standards. Adhere to scheduled maintenance protocols and document appropriately. Oversee supply inventory and restock examination and procedure rooms as necessary.
  • Adhere to regulatory agency requirements (e.g., OSHA, CLIA, PA Department of Health). Maintain confidentiality concerning medical records and sensitive information. Follow all UPMC Health System policies and procedures diligently.
  • Perform phlebotomy, EKGs, and basic laboratory tests. Execute clinic procedures in accordance with established policies. Assist physicians during procedures and accurately document patient information in medical records.
  • Respond to incoming calls, providing relevant information and patient education as directed.
  • Obtain laboratory and radiology reports, hospital notes, and referral details. Complete necessary forms and requisitions. Schedule patient appointments and verify insurance coverage and demographic information. Organize and manage patient charts to ensure completeness and proper filing. Undertake additional front office tasks as required.
  • Under physician supervision, administer injectable medications and vaccines when indicated.

A high school diploma or equivalent is mandatory. Basic computer proficiency and familiarity with medical terminology, examination protocols, and treatment room responsibilities are essential.

Licensure, Certifications, and Clearances:
CPR certification is required based on AHA standards, which includes both theoretical and practical components within the initial employment period.

  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR)
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal


UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC is committed to fostering an inclusive environment and advancing diversity within the organization. This includes initiatives such as Employee Resource Groups, which support the implementation of our diversity strategy.