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Housekeeping Lead Technician

2 months ago

Morristown, Tennessee, United States Racs Cleaning Enterprises Full time
Position Overview

The Housekeeping Lead Technician plays a crucial role in ensuring that all cleaning tasks at client residences are executed according to the established quality benchmarks set during training and orientation. This position also involves stepping in for the Team Lead during regular service routes.

Key Responsibilities
  1. Arriving punctually at client locations, maintaining effective communication, and ensuring accurate documentation.
  2. Supervising the time management of technicians, addressing client-specific requirements, and adhering to company protocols.
  3. Conducting the Quality Control checklist at each site to validate compliance with quality expectations.
  4. Ensuring that client-specific instructions are followed, securing all lights, locks, and doors, and documenting payment accurately.
  5. Maintaining all company assets, including vehicles, in excellent condition and noting any discrepancies in the load-in checklist.
  6. Upholding all safety and policy regulations.
  7. Engaging professionally and effectively with team members and management, as well as courteously with clients; promptly reporting any inquiries or concerns to the office.
Required Skills and Qualifications

Essential Skills:

  • Strong organizational and time management abilities.
  • Clear and effective communication skills, both written and verbal.
  • Meticulous attention to detail.
  • Capability to stand for prolonged periods.
  • Physical ability to reach, stoop, and kneel frequently.
Experience Requirements

Applicants must be at least 18 years of age. Previous experience in service roles, particularly in customer service, is advantageous.

About Racs Cleaning Enterprises

Racs Cleaning Enterprises is a leader in providing exceptional cleaning services. We are committed to eco-friendly practices and are expanding our team with individuals who are eager to grow and be acknowledged for their contributions.