Merchandise Associate
1 week ago
Unlock Your Retail Potential at TJ Maxx
About Us
TJ Maxx is a dynamic retailer with a passion for delivering an exciting shopping experience. Our stores offer a vast array of products, from designer brands to unique finds, at unbeatable prices.
Job Summary
We are seeking a highly motivated and customer-focused Merchandise Associate to join our team. As a key member of our sales floor team, you will be responsible for creating an exceptional shopping environment that drives sales and customer loyalty.
Key Responsibilities:
- Deliver outstanding customer service by engaging with customers, responding to their needs, and providing personalized recommendations.
- Maintain a clean and organized store environment, adhering to operational standards and loss prevention protocols.
- Process customer purchases and returns accurately, handling cash and credit transactions efficiently.
- Promote credit and loyalty programs to enhance customer retention and drive sales growth.
- Maintain merchandise displays and ensure accurate inventory levels, following company procedures and standards.
- Participate in store recovery efforts, ensuring the sales floor and stockrooms are tidy and well-organized.
- Adhere to labor laws, policies, and procedures, maintaining a safe working environment.
Requirements:
- Excellent customer service skills, with a focus on building strong relationships and driving sales growth.
- Ability to work a flexible schedule, including evenings and weekends, to support business needs.
- Strong communication and organizational skills, with attention to detail and ability to multitask.
- Capable of lifting heavy objects with or without reasonable accommodation, meeting physical demands of the role.
- Works effectively with peers and supervisors, contributing to a positive store culture.
Compensation and Benefits:
We offer a competitive starting hourly rate of $15-$18 per hour, based on relevant skills, qualifications, and experience. Additionally, benefits include associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance.
Why Join Our Team?
At TJ Maxx, we value diversity, equity, and inclusion, fostering a workplace where everyone feels welcome and empowered to contribute. We strive to create a culture of empathy, respect, and open communication, supporting the growth and development of our associates.
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