Life Enrichment Director

4 weeks ago

Nashville Tennessee, United States American House Senior Living Communities Full time
Life Enrichment Director Position Summary

Under the general direction of the Executive Director and the Corporate and Regional Life Enrichment Directors, the primary responsibilities of this role include enriching the lives of our residents through regular coordination and facilitation of community events. This position requires a high level of creativity, excellent communication skills, and the ability to interact with a diverse group of team members, residents, and family members.

Key Qualifications and Requirements
  • Degree in Recreational Therapy, Certified Therapeutic Recreational Specialist, or Certified Activity Director preferred. Experience may be substituted.
  • Extensive experience in a creative event management or activity planning role.
  • Excellent verbal and written communication skills.
  • Positive attitude, enthusiasm, and energy.
  • Compassion for older adults.
  • Extensive knowledge of current technologies.
  • Experience working with individuals with dementia preferred.
  • Working knowledge of the senior living industry preferred.
  • Experience teaching/training others and facilitating groups.
  • Valid driver's license required.
Primary Responsibilities
  • Ensure the highest quality of customer service is available for our residents.
  • Work in partnership with the Community Relations Director or sales team to participate in prospective resident visits.
  • Perform the Resident Orientation with new residents.
  • Create programming for each month based on the Seven Dimensions of Wellness Model.
  • Manage and schedule all guest entertainers, speakers, and outside vendors.
  • Maintain direct line of communication to regional and corporate Life Enrichment team.
  • Foster positive long-lasting relationships with external organizations, vendors, venues, and other contacts.
  • Promote all events/activities in such a way that all residents are aware of and encouraged to attend the programs offered each day.
  • Develop, monitor, and adjust work schedules to ensure adequate staffing to meet our service standards.
  • Research and acquire new talent and entertainment for community events.
  • Prepare monthly newsletter using the current program.
  • Lead the Love Is Ageless program for Memory Care communities.
  • Ensure the veteran's Wall of Honor is up-to-date with current residents, if applicable.
  • Use modern technologies to enhance the programs offered.
  • Display proficiency with software applications, programs, and tools used by American House for the Life Enrichment Director position.
  • Responsible for Life Enrichment department petty cash and/or credit card.
  • Communicate with the weekend manager-on-duty and any assistants/volunteers for all information regarding the schedule of weekend activities.
  • Represent American House professionally at all community events.
  • Maintain the Connected Living community screens and/or the main activity board.
  • Update the seasonal/vacation decorations throughout the community.
  • Oversee transportation: schedule and provide transportation for group outings and personal appointments.
  • Create and manage outing sign-up sheets.
  • Comply with American House's mission and philosophy as well as written policies and procedures.
  • Recruit and oversee friends and family members of residents who would like to donate their time or resources for the betterment of the community.
  • Notify the Executive Director and other pertinent contacts of emergency situations.
  • Report any areas/items in need of repair to the Executive Director.
  • Acquire and maintain CDL license, where required.
  • Provide leadership and guidance for all Life Enrichment Assistants and volunteers.
  • Complete all necessary paperwork for new volunteers.
  • Obtain all necessary paperwork and records for any animals visiting the community.
  • Place orders for all marketing materials in a timely manner.
  • Follow established safety regulations and quality assurance procedures.
  • Prepare to assist in the event of a crisis or natural disaster.
  • Attend notable seminars and identify senior living industry trends as they relate to Life Enrichment.
Other Skills and Abilities
  • Capacity to read, analyze, and interpret facility forms, signs, and product instructions.
  • Ability to speak clearly and interpret verbal communication.
  • High degree of interpersonal relationship skills.
  • Strong organization and time-management.
  • Considerable initiative, judgment, and leadership.
  • Telephone and computer technology proficiency.
  • Problem-solving and reasoning abilities.

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