Family Support Services Coordinator

3 weeks ago

Hopewell Township, United States Commonwealth of Virginia Full time

Job Title: Family Support Services Coordinator

Company: Commonwealth of Virginia

Position Overview:

  • Salary Range: $39,807.51 to Commensurate with experience
  • Employment Type: Full Time

The Commonwealth of Virginia is an innovative agency dedicated to assisting individuals in overcoming obstacles to achieve better outcomes for themselves, their families, and their communities. We pride ourselves on being a family-oriented employer, emphasizing work-life balance through flexible scheduling and promoting personal time. Our commitment to customer satisfaction drives us to become a trauma-informed organization. We foster professional development through a structured career advancement program that empowers staff to grow within the agency.

We seek a committed individual to provide Child Protective Services and in-home prevention services. The ideal candidate will demonstrate exceptional communication abilities, effective collaboration skills, a strong dedication to customer service, outstanding organizational practices, and leadership qualities. Key attributes for success in this role include analytical thinking, resilience, empathy, effective questioning skills, and a readiness to follow directives.

If you find this role appealing and align with our agency's values, we encourage you to consider this opportunity. Proficiency in sign language or bilingual capabilities in English and Spanish may qualify you for a 5% salary increase, while certification in forensic interviewing can lead to a 2% raise.

Family Support Services Coordinator I:

This entry-level role involves training across various program areas, including Adult/Adult Protective Services, Child Protective Services, Foster Care/Adoption, Child Care, and Employment Services. Responsibilities include supervised casework, with case actions reviewed by a supervisor. Successful completion of the training program will transition the role to a full-performance Family Support Services Coordinator II.

Family Support Services Coordinator II:

At the full performance level, employees are responsible for creating and executing individualized service plans across program areas such as Employment Services, Child Care, Adult/Adult Protective Services, Foster Care, and Adoptions. Employees will work independently, seeking guidance on complex issues or policy matters as needed.

The Family Support Services Coordinator II is recognized for advanced expertise in specialized program areas and is entrusted with more complex responsibilities.

Minimum Qualifications:

  • Understanding of social work principles, human behavior, and social, economic, and health issues
  • Ability to communicate effectively, assess client needs, make sound judgments, and manage work activities
  • Bachelor's degree in Human Services or a related field, or a Bachelor's degree with relevant experience as per Virginia regulations

Preferred Qualifications:

Preferred qualifications include familiarity with social work principles, laws, regulations, and experience in Child Protective Services or Foster Care. Prior experience with OASIS, a BSW or MSW degree, and a Virginia Social Worker license are advantageous.

Special Requirements:

  • Applicants will undergo background checks, DMV records checks, and drug screenings
  • Must be available to work in community emergency shelters when necessary and provide after-hours on-call support
  • Submissions must be made via email or website; physical applications are not accepted

All decisions regarding interviews will be based on the application and resume submitted.

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