Front Desk Coordinator

2 days ago


San Francisco, California, United States Mayer Brown Full time

Company Overview


Mayer Brown is a leading international law firm that represents major corporations, funds, and financial institutions in complex transactions and disputes. We are known for our strategic partnerships with clients and our commitment to delivering excellence in everything we do.


We are a diverse and collaborative firm where highly motivated individuals can grow, thrive, and realize their greatest potential while supporting our client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our global firm.


If you enjoy working with team members who embody exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the ideal candidate to join our Office Services department as an Front Desk Coordinator.


The Front Desk Coordinator will serve as the primary point of contact for clients, visitors, attorneys, and business services team members. The successful candidate will possess a professional demeanor, excellent communication skills, and the ability to manage multiple tasks efficiently.


Responsibilities



  • Client Interaction:

    • Greet guests, vendors, job applicants, and other visitors
    • Direct guests to appropriate meeting rooms
    • Offer refreshments to clients/visitors and inform them of the restroom locations upon arrival
    • Provide assistance, information, and updates as needed to make the client's wait comfortable and pleasant
    • Maintain a tidy and presentable reception area

  • Administrative Support:

    • Ensure that all client and visitor records are logged in the visitor log
    • Perform clerical duties and handle incoming and outgoing correspondence, including mail, email, and faxes when needed
    • Order office catering when required
    • Create and distribute local office daily and monthly newsletters
    • Schedule and confirm appointments, meetings, and consultations for clients with attorneys
    • Schedule and monitor conference room bookings
    • Send weekly internal office visitor notifications
    • Support team members with administrative tasks as needed
    • Process administrative invoices via Chrome River
    • Submit rush remote check requests
    • Place work orders and maintenance orders with the landlord via portal

  • Communication and Coordination:

    • Utilize the Cisco phone system to answer telephones and direct calls to the appropriate recipient
    • Answer, screen, and forward incoming phone calls while providing basic information when needed
    • Relay messages accurately and promptly to relevant staff members
    • Notify the Office Services and/or Recruiting/HR Department when a visitor has arrived
    • Coordinate conference room and visiting attorney offices, including reserving rooms, gathering and relaying information to respective departments, and confirming bookings, including catering needs or special requirements
    • Perform other duties as assigned or required to meet Firm goals and objectives

Qualifications



  • A High School Diploma or equivalent is required
  • TWO years of experience as a Receptionist in a large firm
  • Prior switchboard experience in a large organization
  • Computer proficiency in Microsoft Word, Outlook, and Excel

Performance Traits



  • Strong written and verbal communication skills, enabling effective communication with all levels of the Firm and outside vendors
  • Good customer service skills, including listening, telephone, and follow-up abilities
  • Ability to operate office equipment (copiers, typewriters, personal computers, printers)
  • Capacity to work in a diverse team environment and support the demanding needs of the Firm
  • Ability to work under pressure, meet deadlines with shifting priorities
  • Strong customer service skills, able to anticipate needs
  • Strong attention to detail, organizational skills, and ability to handle multiple projects
  • Maintains confidentiality and exercises discretion
  • Exercises solid strategic thinking and problem-solving skills
  • Must be a self-starter with a high level of initiative

The typical compensation package for this position ranges from $56,900 to $64,400, although actual salary may vary based on factors such as education, experience, skills, and internal pay alignment.


This job description outlines the essential duties associated with this role and does not represent an exhaustive or comprehensive list of all duties.


Mayer Brown reserves the right to modify and amend this job description at any time.


We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.


  • Front Desk Coordinator

    20 minutes ago


    San Francisco, California, United States Groupe Insearch Full time

    Job OverviewWe are seeking an experienced Office Operations Manager to join our team at Groupe Insearch. This role requires strong organizational and leadership skills to manage our front desk operations and support our team members.About the Role:Lead the front desk team and coordinate daily operationsEnsure excellent customer service and represent the...


  • San Francisco, California, United States Sutter Health Full time

    We are seeking a highly organized and detail-oriented Medical Front Desk Coordinator to join our team at Sutter Health. In this role, you will serve as the first point of contact for patients entering the medical facility, providing exceptional customer service and ensuring a seamless experience.Job Summary:This position is responsible for greeting and...

  • Front Desk Coordinator

    16 hours ago


    San Francisco, California, United States LHH Recruitment Solutions Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Coordinator to provide exceptional support to our team. As the first point of contact for clients and visitors, this role requires a polished and professional demeanor.About Us:LHH Recruitment Solutions is a leading provider of recruitment solutions. Our team is dedicated to...


  • San Francisco, California, United States Barry's Full time

    At Barry's, we're dedicated to delivering an exceptional customer experience and maintaining a strong community culture. We're seeking a highly motivated and organized individual to join our team as a Front Desk Operations Coordinator.About the RoleThis is a key position within our studio operations team, responsible for providing superior customer service,...

  • Front Desk Associate

    1 month ago


    San Francisco, California, United States Sonesta International Hotels Full time

    Job SummaryThe Guest Services Agent is responsible for delivering exceptional results that contribute to the success of the hotel by accomplishing performance objectives covering the front desk and supporting the Operations Manager. The GSA serves as the point person for Front Desk technology systems and in-house guest relations during their shift,...

  • Front Desk Ambassador

    1 month ago


    San Francisco, California, United States IHG Full time

    Be the Face of Exceptional Guest ServiceAt IHG Hotels & Resorts, we're looking for a Front Desk Agent who embodies the spirit of warm hospitality and exceptional service. As a Front Desk Ambassador, you'll be the first point of contact for our guests, setting the tone for an unforgettable stay.Your Key Responsibilities:Deliver personalized welcome...


  • San Francisco, California, United States US Tech Solutions Full time

    Job Overview:We are seeking a highly skilled and experienced Receptionist to join our team at US Tech Solutions. As a Receptionist, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth day-to-day experience for clients and employees.About the Company:US Tech Solutions is a global staff...

  • Front Desk Ambassador

    4 minutes ago


    San Francisco, California, United States Chinatown Community Development Center Full time

    About the RoleChinatown Community Development Center is seeking a reliable and detail-oriented Front Desk Clerk to maintain safety and security within our building. This part-time position involves extensive interaction with staff, tenants, vendors, law enforcement, and visitors.Salary and BenefitsThe hourly rate for this position is estimated at $22.05,...


  • San Francisco, California, United States Front Porch Full time

    About the RoleAs a Senior Life Experience Coordinator at Front Porch, you will play a crucial role in enhancing the lives of our residents through engaging and meaningful activities. This position requires a positive mindset, adaptability, and a knack for building connections with others.Job SummaryThe successful candidate will assist the Life Enrichment...


  • San Francisco, California, United States St Anthony Foundation Full time

    Job Title: Front Office Eligibility CoordinatorAbout the Role:We are seeking a highly skilled and detail-oriented Front Office Eligibility Coordinator to join our team at St. Anthony Foundation. This role is an excellent opportunity for someone who is passionate about providing exceptional customer service and has experience in medical/clinical...

  • Front Desk Agent

    1 month ago


    San Jose, California, United States Valencia Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hotel Valencia Santana Row. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key ResponsibilitiesRegister guests and process check-in/check-out...


  • San Francisco, California, United States Planet Fitness - CA McLennan Group Full time

    OverviewPlanet Fitness, a leading fitness center chain, is seeking a highly motivated and customer-focused individual to join their team as a Front Desk Associate in San Francisco. This role offers an exceptional opportunity to make a meaningful impact on the lives of members while being part of a dynamic and supportive work environment.


  • San Luis Obispo, California, United States Trust Automation Inc Full time

    Job SummaryThis role plays a vital part in creating a welcoming environment for visitors and employees at Trust Automation Inc. The successful candidate will be responsible for managing correspondence, maintaining records, and performing various clerical tasks. They will also be the first point of contact for guests and visitors, providing exceptional...

  • Front Desk Associate

    1 month ago


    San Francisco, California, United States Omni Hotels Full time

    Job Summary: We are seeking a highly skilled and customer-focused Guest Services Representative to join our team at the Omni San Francisco Hotel. As a Guest Services Representative, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Process guest check-ins and...


  • San Francisco, California, United States Career Group Full time

    Job OverviewWe are seeking an experienced Front Desk Coordinator to join our team at Career Group in San Francisco. This is a fantastic opportunity to work in a prestigious Venture Capital Firm and contribute to the smooth operation of our office.


  • San Francisco, California, United States JLL Full time

    Company OverviewJLL empowers you to shape a brighter way for our clients and employees.Salary InformationWe offer a competitive hourly rate of $20-28 per hour, which translates to an estimated annual salary of $24,000 - $33,600 in this part-time position (20 hours a week). The total compensation range includes bonus, if applicable. An employment offer is...


  • San Diego, California, United States Marriott Vacations Worldwide Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Sales Professional. In this role, you will be responsible for providing exceptional service to our guests, promoting our brand image, and exceeding sales goals.Company OverviewMarriott Vacations Worldwide is a leading vacation ownership company...


  • San Ramon, California, United States Marriott San Ramon Full time

    Key Responsibilities:As a Front Desk Agent at Marriott San Ramon, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key Responsibilities:• Assist guests with arrival and departure from the hotel, while providing a positive guest experience.• Greet customers immediately with a...


  • San Diego, California, United States Motel 6 Riverside Full time

    About Motel 6 RiversideWe are a hospitality leader dedicated to providing a comfortable and clean environment for our guests.Job OverviewThis role is responsible for delivering exceptional guest experiences while performing tasks at the front desk.Key Responsibilities:Guest Service Representative: Create a welcoming atmosphere by exhibiting a heart for...


  • San Francisco, California, United States US Tech Solutions Full time

    Job Title: ReceptionistEstimated Salary: $45,000 - $55,000 per year.About the Job:We are seeking a highly skilled and experienced Receptionist to join our team at US Tech Solutions. As a Receptionist, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth day-to-day experience for clients and...