Senior Customer Experience Liaison

7 days ago


Enchanted Hills, New Mexico, United States beBee Professionals Full time $30,000 - $45,000

About beBee Professionals

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We are seeking a dedicated and customer-focused individual to fill the role of Senior Customer Experience Liaison. In this position, you will play a crucial part in providing exceptional support to our customers by answering inquiries, resolving issues, and ensuring their satisfaction.

Key Responsibilities:

  • Customer Support: Respond to customer inquiries via phone, email, or chat, providing accurate information and solutions to resolve issues.
  • Customer Records Management: Update customer records in the system and track interactions to ensure seamless communication.
  • Collaboration: Work closely with other departments to guarantee the best possible customer experience.

Requirements:

  • Educational Background: High school diploma or equivalent is required.
  • Experience: Previous experience in customer service or a related field is preferred.
  • Skill Set: Excellent communication and problem-solving skills, ability to multitask and manage time efficiently, and proficiency with computers and customer service software.

Benefits:

  • Competitive Salary: $45,000 - $60,000 per year, depending on experience.
  • Benefits Package: Health, dental, and vision insurance coverage, paid time off, flexible working hours, and opportunities for career growth and development.

Why Join beBee Professionals?

If you have a passion for delivering top-notch customer experiences and want to be part of a dynamic team, we encourage you to apply for the Senior Customer Experience Liaison position.



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