Pharmacy Technician

Job Description:

As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and customer service. Our pharmacy technicians are the face of our business, interacting with customers and developing strong relationships with our patients.

We are committed to investing in our pharmacy technicians, providing them with the tools and support they need to grow their careers and reach their goals. Our pharmacy technicians enjoy all the latest technology and are part of a team that is dedicated to delivering a distinctive and delightful customer experience.

Responsibilities:

Assist pharmacists in the practice of pharmacy, under direct supervision, in accordance with state and federal regulations.

Use pharmacy systems to obtain patient and drug information and process prescriptions.

Assist with and coach pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.

Model and deliver a distinctive and delightful customer experience.

Engage customers and patients by greeting them and offering assistance with products and services.

Resolve customer issues and answer questions to ensure a positive customer experience.

Develop strong relationships with most valuable customers.

Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.

Review and comply with the Walgreen Co. Pharmacy Code of Conduct.

Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.

Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.

Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required.

Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers.

Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

Attends training and completes PPLs requested by Manager and acquires continuing education credits.

Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Job Requirements:

Must be fluent in reading, writing, and speaking English.

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

Prefer good computer skills.

Prefer the knowledge of store inventory control.

Prefer PTCB certification.

Company Information:

Walgreens is an Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

This role will remain open until filled.