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Commercial Lines Specialist
2 months ago
We are seeking a highly skilled and experienced Insurance Account Manager to join our team at Relation Insurance Inc. As a key member of our organization, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving business growth.
Key Responsibilities- Client Advocacy: Serve as the primary point of contact for assigned accounts, ensuring client satisfaction and providing accurate and responsive management.
- Business Development: Develop professional business relationships with clients, understand their core business, and identify opportunities for new and repeat business.
- Account Management: Manage client expectations, service commitments, and anticipate needs to ensure quality service delivery.
- Risk Analysis: Analyze commercial lines accounts, make decisions based on individual risk characteristics, exposure analysis, hazard recognition, and control.
- Insurance Planning: Work with larger and complex accounts to assist clients with the strategic design of insurance plans.
- Coverage Binding: Act as a field underwriter and authorized representative of the insurance carrier to determine if coverage should be bound, and bind coverage as appropriate.
- Renewal Management: Strategically remarket renewals to ensure a high level of account retention.
- Proposal Development: Prepare proposals for clients, providing clear and concise information about policy coverage and changes.
- Service Delivery: Provide exceptional service to current and new clients, informing and educating them about policy coverage and changes.
- Claims Support: Assist clients in submitting first reports of claims, obtaining adjusters or visits from agency staff as needed.
- Audit Review: Review audits of policies and verify their accuracy.
- Cancellation Management: Review cancellations and determine reason for cancellation requests, attempting to save accounts while maintaining the agency's financial equity.
- Policy Renewal: Ensure policies are accurate and renewed in a timely manner.
- License and Certification: A Property and Casualty License from the state of domicile is required and must be maintained.
- Education: A college degree is preferred.
- Experience: 10 years' experience in the insurance industry is required.
- Designations: CPCU and/or Certified Insurance Counselor (CIC) Designations are a plus.
- Technical Skills: Advanced skills in Microsoft Office, particularly Excel, PowerPoint, and Word, as well as the ability to learn new software applications.
- Travel and Transportation: A valid driver's license, ability to travel to client sites, and a reliable source of transportation are required.
- Time Management: Ability to prioritize and handle multiple tasks in a demanding work environment.
We offer a competitive compensation package, a safe and healthy work environment, career advancement opportunities, and paid training and continuing education to obtain and maintain your insurance license.
We are an equal employment opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
