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Cash Management Associate
2 months ago
Are you seeking a workplace that values its employees and fosters a culture of teamwork and community growth? At Weis Markets, we prioritize respect and appreciation for our associates.
Position Overview:
The Cash Office Associate plays a crucial role in ensuring accurate financial operations within the store. Below are the primary responsibilities associated with this position:
- Financial Reconciliation: Responsible for maintaining accurate accounting practices, including the reconciliation and documentation of cash drawers, balancing office cash, and managing lottery and stamp transactions. Investigate discrepancies and keep management informed.
- Bank Deposits: Prepare and assist with bank deposits, ensuring they are completed accurately and promptly.
- Customer Interaction: Greet customers with a smile, address inquiries, and resolve concerns in a courteous and professional manner.
- Checkout Policies: Adhere to company policies to enhance customer satisfaction during the checkout process.
- Phone Assistance: Provide support to customer service by answering phone calls with a positive demeanor.
- Intercom Usage: Utilize the intercom system for necessary announcements.
- Performance Monitoring: Observe and provide feedback on the performance of cashiers and lot attendants to management.
- Training Participation: Engage in training and retraining of front-end associates to ensure high productivity, accuracy, and customer service.
- Policy Enforcement: Ensure compliance with company policies and government regulations.
- Checkout Operations: Operate scanning equipment and registers, ensuring efficient and accurate checkout procedures.
- Transaction Accuracy: Maintain precision during transactions, ensuring all items are accounted for and appropriate payments are collected.
- Security Measures: Uphold security protocols and cash drawer management to prevent discrepancies.
- Product Knowledge: Stay informed about weekly promotions and store layout to assist customers effectively.
- Sanitation Responsibilities: Maintain cleanliness in the department, adhering to health and safety guidelines.
- Team Collaboration: Work cooperatively with colleagues and supervisors to ensure smooth store operations.
- Continuous Improvement: Strive for personal and professional development in job performance.
- PPE Utilization: Use all provided Personal Protective Equipment (PPE) as required.
- Cross-Departmental Support: Be prepared to assist in other departments as needed.
This position does not include supervisory responsibilities.
Qualifications:
To excel in this role, candidates should possess the ability to perform essential duties satisfactorily, with or without accommodations. A high school diploma or GED is preferred, but prior experience is not required. Weis Markets is an Equal Opportunity Employer, committed to a policy of non-discrimination in employment practices.