Executive Director of E-commerce Operations Strategy

6 days ago


Elkins, Arkansas, United States Walmart Full time

At Walmart, we're on a mission to redefine the online shopping experience. As an Executive Director of E-commerce Operations Strategy, you'll play a critical role in shaping our overall operating model, annual planning process, strategic initiatives, and tech partnerships. Your focus will be on building a world-class operating model, setting our team up for success, and creating incredible customer experiences.

This position requires a visionary leader who can drive impact, improvement, and innovation to create a truly frictionless online shopping experience. You'll be responsible for setting the bar for operational excellence, helping to grow our e-commerce business by developing and driving key strategic initiatives; shaping our Product Roadmap; building out robust processes and KPIs; and identifying scalable best practices and site optimization efforts.

To succeed in this role, you'll need to have a deep understanding of how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers. You'll be a strong leader who can drive large-scale projects to define processes and ways of working through multiple functions and teams.

You'll also be responsible for monitoring site health and performance through analytics and key metrics, leading internal business reviews, and overseeing the development of dashboards to monitor program health. Your goal will be to provide strategic insights to internal stakeholders to influence the overall direction for the site.

In addition, you'll be expected to operate with excellence, landing the fundamentals and creating and helping scale workflows, processes, and timelines, embedding operational excellence into everything you do. You'll develop associates on the team to increase capabilities and enhance skills, knowledge, and performance.

You'll become an invaluable strategic partner to internal stakeholders, advising on and partnering with various internal teams to improve processes, identify opportunities, and scale best practice and governance. Your role will be to drive continual assessment and improvement of the site's strategic direction and execution.

This is an exciting opportunity to join a world leader in diversity and inclusion, sustainability, and community involvement. At Walmart, you'll discover why we're a company that wants you to feel comfortable bringing your whole self to work. We offer a competitive salary, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet.

The estimated annual salary for this position is $130,000-$260,000, depending on your experience and qualifications. You'll also receive additional compensation, including annual or quarterly performance bonuses, as well as stock and other benefits.

Minimum Qualifications:

  • Bachelor's degree in Business Administration, Engineering, Operations, or related field and 6 years' experience in operations, project management, or related area OR 8 years' experience in operations, project management, or related area.
  • 4 years' supervisory experience.

Preferred Qualifications:

  • Leading a cross-functional team.
  • Masters: Business Administration, Masters: Computer Engineering, Masters: Operations Management.
  • Project Management - Project Management Professional - Certification.

Join us and you'll discover why we're a company that wants you to feel comfortable bringing your whole self to work. We're a world leader in diversity and inclusion, sustainability, and community involvement. We offer a competitive salary, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet.


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