Senior Sales and Service Representative

3 days ago


Austin, Texas, United States REI (Recreational Equipment Inc.) Full time
About the Role

At REI, we're seeking a highly skilled and customer-focused Senior Store Sales Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales, and promoting our products and services.

Key Responsibilities
  • Engage with customers to understand their needs and provide personalized recommendations
  • Develop and maintain a deep knowledge of our products and services to effectively communicate their value to customers
  • Work collaboratively with the sales team to achieve sales goals and objectives
  • Participate in sales and service training programs to stay up-to-date on product knowledge and sales techniques
  • Contribute to the development and implementation of sales strategies and promotions
Requirements
  • 2+ years of retail sales experience, preferably in an outdoor or sporting goods environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong product knowledge and ability to learn quickly
  • Ability to work a flexible schedule, including evenings and weekends
What We Offer
  • A competitive hourly rate of $23.40
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off
  • A generous employee discount on REI products and services
  • Ongoing training and development opportunities to help you grow in your career


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