Customer Service Representative with a Massage Focus

3 weeks ago


College Park, Maryland, United States Massage Envy Full time
About Us
Massage Envy is a leading provider of massage therapy and wellness services. Our mission is to deliver an exceptional experience and grow our member base to help more people achieve their wellness goals.

Salary and Benefits
The estimated salary for this role is $50,000 - $60,000 per year, depending on experience. We offer a comprehensive benefits package, including competitive pay, bonuses and commissions, employer-paid healthcare, 401(k), paid time off for full-time employees, employee referral bonus program, employee assistance program, flexible schedule, in-depth product and service training, free massages, skincare, or stretch services each month, and 20% off all products.

Job Responsibilities
As a Sales & Customer Service Associate, you will be responsible for providing exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions. You will also help grow and retain a client base both in-person and through phone/email outreach.

What We Offer
We offer a supportive and caring community that strives to celebrate individuality and share knowledge. Our trained leadership is invested in your success, and we provide award programs to recognize your achievements.

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