Senior Fraud Risk Analyst

7 days ago


Miami, United States City National Bank Full time
Job Title: Senior Fraud Risk Analyst

City National Bank is seeking a highly skilled Senior Fraud Risk Analyst to join our team. As a key member of our fraud detection team, you will be responsible for analyzing fraud alerts and detecting fraud trends and patterns across multiple payment channels to mitigate risk through preventive actions.

Key Responsibilities:
  • Review fraud detection system-generated alerts to identify fraudulent activity related to digital banking platforms and payment transactions.
  • Determine action required based on established procedures to protect the bank's and clients' assets.
  • Maintain accurate audit trail reporting of alert activity and resolution.
  • Initiate investigation cases on confirmed fraud events and support Fraud Investigations with evidence logs and detailed descriptions of fraud events.
  • Identify and communicate fraud trends seen across multiple clients or accounts.
  • Contact and effectively communicate with customers and bank staff as needed via phone or email to confirm transaction validity.
  • Aid and support internal bank employees on fraud-related events.
  • Identify areas of opportunity within scope of responsibility for increased and timely fraud detection, new fraud parameters, and process improvements.
  • Review reports from outsourced 3rd party providers who support fraud mitigation alert monitoring and performance reporting.
  • Prepare monthly reports on alert effectiveness and statistics.
  • Develop new procedures and update existing procedures as needed to ensure all activities related to monitoring and detection are up to date.
  • Conduct quantitative data analysis support to departmental initiatives and reporting on risk metrics and alert performance.
  • Train new Fraud Risk Analysts.
  • Participate in Business Continuity exercises and new product/parameter testing as needed.
Requirements:
  • 5-7 years of experience in the Banking/Financial industry with a focus on Digital Payment Operations and 3 years of direct experience in a fraud detection role.
  • Experience with Verafin Tool or other fraud detection Behavior Analytics tool highly preferred.
  • Requires skills in fact-finding, analysis, problem-solving, and decision-making.
  • Strong knowledge of Banking Regulations.
  • Experience with the prevention and detection tools using case management/alert system.
  • Proficiency and advanced computer skills, including but not limited to, proficiency in Microsoft Office (Word, Excel, PowerPoint, Access, etc.).
  • Strong analytical skills to detect and identify weaknesses in the bank's systems and the ability to identify the root cause of the weakness.
Education:
  • Bachelor's Degree in Business Administration or equivalent experience.


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