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Fraud Risk Manager

1 month ago

Miami, United States Paysend Group Full time

At Paysend, we're on a mission to deliver the World's Simplest Money Transfer.

Paysend is a next-generation integrated global payment ecosystem, enabling consumers and businesses to pay and send money online anywhere, anyhow and in any currency. Paysend is UK-based and has global reach having been created in April 2017 with the clear mission to change how money is moved around the world. Paysend currently supports cross-network operability globally across Mastercard, Visa, China UnionPay and local ACH and payment schemes, providing over 40 payment methods for online SMEs.

Paysend can send money to over 170 countries worldwide and has attracted more than seven million consumers to its platform. As a global end-to-end payment platform, Paysend has a global network of banks and international and local payment systems and has partnerships with the major international card networks Visa, Mastercard and China Union Pay as a principal members and certified processors.

Our success is built on supreme technology, friendly customer service and, of course, the very best talent in the FinTech industry. We're looking for the future gamechangers of FinTech to join us as we positively disrupt the personal and business payments markets and make financial services more accessible and inclusive for individuals and small businesses around the world.

Every day is a new challenge at Paysend, and we approach each project with ambition, innovation and creativity.

What's the role about

Paysend is hiring We are looking for a talented Fraud Manager to become a valued member of our team. As a Fraud Manager, you will play a pivotal role in formulating and executing fraud prevention strategies tailored specifically for the US and Canadian markets. Collaborating with a dynamic international team, you will be instrumental in safeguarding our mission to facilitate seamless and secure money transfers. Join us in our pursuit of simplifying financial transactions while ensuring the highest level of integrity and trust for our customers.

What you'll be doing

Key Responsibilities:

  • Develop and implement strategies to detect, prevent, and mitigate fraud and financial crimes in the US and globally across all business operations.
  • Conduct regular risk and control assessments and audits to identify the Company's vulnerabilities and recommend corrective actions.
  • Collaborate with internal stakeholders to enhance risk management awareness andensure compliance with the relevant policies and procedures.
  • Investigate suspected cases of fraud or financial misconduct, gather evidence, and recommend appropriate disciplinary or legal actions.
  • Monitor industry trends and regulatory developments to update and improve fraud prevention strategies.
  • Prepare and present comprehensive reports on fraud and/or fincrime incidents, trends, and risk assessments to senior management.
  • Provide training and guidance to employees on fraud and fincrime awareness, prevention techniques, and reporting protocols.
  • Liaise with law enforcement agencies, regulatory bodies, and external auditors during investigations and audits.
  • Facilitate the Company's risk appetite development, approval, and performance.
  • Prepare and deliver risk management updates to the Board of Directors.
  • Support risk management efforts across Paysend Group as necessary.
What you'll need to be successful in the role
  • 5+ years of experience in the US money transmitter fraud prevention, financial crime risk management, or related fields. Experience in cross border money remittances and
    card payments, including card payment fraud prevention, is mandatory.
  • Bachelor's degree in Finance, Business Administration, Criminal Justice, or related field.
  • Advanced degree or certifications (e.g., Certified Fraud Examiner or Financial Crime Risk
    Manager) preferred.
  • In-depth knowledge of fraud and fincrime prevention techniques and applicable regulatory compliance requirements.
  • Strong analytical skills with the ability to interpret complex data and identify irregularities or patterns indicative of fraud or other fincrime.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.
  • Ability to maintain confidentiality, exercise discretion, and work independently under pressure.
  • Google suites, other standard office software
  • Risk management and assessment proficiency
  • Fluent English
Desired Skills/Competencies/Experiences:
  • Specific skills, traits and competencies that will be beneficial for this role
  • Experience of building and maintaining the risk management framework in a fintech
  • Excellent understanding of Paysend business


Why Paysend?

We're looking for people who share our passion for innovation, buy into the Paysend ethos and add value to our team. When you join Paysend, you'll have the chance to grow and develop as the business does.

We believe in empowering people to be successful in their jobs, and we pay them fairly for their expertise. We give everyone the context and tools to operate as business owners and encourage our people to contribute with their hearts, minds and creativity.

In the fast-paced FinTech industry the Paysend journey may not always be easy, but we succeed by working together to create solutions that break the status quo. We employ the right people to help us steer the business towards success and global influence.

If Paysend sounds like the perfect company for you, we'd love to hear from you