Firestone Service Advisor
6 days ago
About Firestone:
We are a leading tire and automotive services company that values customer satisfaction. As a Sales and Service Technician at Firestone, you will have the opportunity to work with a dynamic team and contribute to our mission of delivering exceptional service.
Job Summary:
We are seeking a highly skilled and motivated individual to join our team as a Sales and Service Technician. In this role, you will be responsible for assessing customer needs, recommending products and services, and providing excellent customer service. If you are a strong communicator with a passion for sales and customer satisfaction, we encourage you to apply.
Responsibilities:
- Assess customer needs through direct interactions in-person or on the phone
- Recommend appropriate products and/or services
- Effectively communicate sales and/or promotions
- Resolve customer complaints in a timely and suitable manner
- Follow up with customers to ensure satisfaction with products/services
- Perform tire services including tire repair, new tire installs, tire mounting, rotations, and balancing
Requirements:
To succeed in this role, you must have excellent communication and interpersonal skills. You should be able to work effectively in a fast-paced environment and provide exceptional customer service. Additionally, you should have basic knowledge of tire services and be willing to learn and develop your skills further.
Benefits:
We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. We also provide opportunities for career growth and development, as well as a comprehensive benefits package.
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