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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at S and T Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our bank's services.
Key Responsibilities
• Develop a strong understanding of our bank's products and services to effectively assist customers with their banking needs.
• Utilize our Customer Service Information Inquiry Computer Systems to efficiently process customer transactions and resolve issues.
• Provide accurate and timely information to customers regarding their accounts and banking services.
• Maintain a positive and professional demeanor in all interactions with customers, ensuring a high level of customer satisfaction.
• Collaborate with other team members to achieve sales and service goals, promoting the growth of our branch and the bank as a whole.
Requirements
• High school diploma or equivalent required; one to two years of general experience and successful completion of our retail training program preferred.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
• Ability to maintain confidentiality and handle sensitive customer information with discretion.
• Physical demands include standing for 2 hours per day, sitting for 5 hours per day, and occasional lifting of up to 50 pounds.
What We Offer
• Competitive salary range of $19.23 per hour.
• Opportunities for professional growth and development within our organization.
• A dynamic and supportive work environment that values teamwork and customer satisfaction.
Equal Opportunity Employer
S and T Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.
