Product Engineer, Direct

4 days ago

Oregon City, Oregon, United States Hospitable Full time
About Hospitable

Hospitable is a company that builds software for short-term rental hosts to manage their bookings and guest experiences. We're a fully-distributed team of talented individuals who are passionate about creating innovative solutions for our customers.

Job Title: Product Engineer, Direct

We're seeking a highly skilled Product Engineer to join our Direct team. As a Product Engineer, you will be responsible for developing and maintaining the Direct product, which provides hosts with their own personal booking channel. Your primary focus will be on shipping glorious experiences to our hosts, working closely with other software engineers and product team members to evolve the product and achieve our vision of making it trivial to operate a short-term rental.

Key Responsibilities:
  • Partner with product, sales, customer success, and other engineers to develop and ship features that solve the right problems.
  • Use your software engineering chops to build magical user experiences, which are both simple for customers to use and simple for other engineers to understand and maintain.
  • Add your voice to product shaping discussions.
  • Iterate on launched features based on customer feedback.
  • Actively seek out opportunities to innovate.
  • Integrate multiple third-party services, often in an asynchronous logic flow.
  • Creatively solve issues presented by lots of moving parts at scale.
  • Work within our majestic monolithic codebase and few micro-services, all sitting on a Kubernetes-powered infrastructure-as-code stack.
  • Implement and use observability tooling to track and debug post-deployment.
  • Seek out and remedy performance issues, high resource usage, and other technical problem areas that have the most impact on business operations and customer experience.
Requirements:
  • 3+ years software engineering experience, with a focus on backend.
  • Significant experience with Laravel, PHP 8.1+, MySQL, and testing pipelines in a deployed web application used by paying customers.
  • A 'shipping' mentality - you get kicks from seeing real customers using your features, receiving feedback from them and iterating/improving on it.
  • Exceptional communication skills - especially written. We are a remote-first, fully distributed company. Most communication happens on Slack and Notion.
  • An eye for testable, maintainable, and intuitive code, but also...
  • Your compass points towards customer and business value, over perfect code (if such a thing exists)
  • The ability to think through non-obvious usage scenarios and explore ripple effects within complex systems.
  • High degree of empathy both toward customers and teammates.
  • Self-motivated and able to make decisions when surrounded by uncertainty. You don't require a support system to maintain momentum.
  • Experience with query optimisation and queue/job-centric backends is a plus.
  • Experience with support engineering and communicating with stakeholders who are impacted by your work
What We Offer

We're a company that values our employees and offers a range of benefits to support their well-being and career growth. These include:

  • A supportive and caring team environment, where you are trusted, not managed.
  • A competitive salary, with a total budget of $106, $134,450.00 depending on the cost of living in your location.
  • An extra incentive into our equity with RSUs (through our $HOST token).
  • 35 days off per year, encouraged (including self-serve public holidays) and parental leave.
  • Mental-health and emotional support with therapists on call through Slack.
  • Recognition as one of Inc.'s Best Workplaces for 2023.

We're a company that's passionate about creating innovative solutions for our customers, and we're looking for talented individuals who share our vision. If you're a skilled Product Engineer with a passion for creating magical user experiences, we'd love to hear from you

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