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Mechanical Systems Technician

2 months ago

Ankeny, Iowa, United States Ingersoll Rand Full time

Schedule: Monday – Friday 7:30 AM – 4:30 PM
Compensation: Starting at $25/hr, commensurate with experience
Position: Centrifugal Service Technician
Sign-on Bonus: $3,000

Company Overview
At Ingersoll Rand, we embody an ownership mentality towards our business, our communities, and our environment. Our comprehensive benefits program empowers you to take charge of your health and well-being, enabling us to enhance lives globally.

Role Overview
The Centrifugal Service Technician within our Compression Technologies and Services division is pivotal in delivering exceptional service to our clients. This role involves the installation, troubleshooting, repair, and maintenance of our centrifugal compressor product lines, including Centac and Turbo Air models, along with other compressed air system components. Proficiency in using precision measuring instruments for diagnosing compressed air equipment issues is essential. Familiarity with all operational and parts manuals related to the equipment is also required.

Key Responsibilities

  • Communicate effectively with clients and team members, both verbally and in writing.
  • Provide technical support during equipment pre-commissioning, installations, and repairs of compressed air systems, ensuring they meet customer specifications with minimal supervision.
  • Conduct safety evaluations in a dynamic work environment.
  • Document service and installation tasks by completing work orders, maintenance checklists, and daily time sheets.
  • Enhance customer awareness of Ingersoll Rand’s products and services, including Package Care, Preventative Maintenance, Diagnostics, Audits, and Leak Detection.
  • Maintain strong customer relationships by addressing concerns, identifying solutions, and recommending system enhancements.
  • Clarify practices, procedures, and policies to reach consensus with external suppliers and stakeholders.
  • Ensure optimal performance of compressed air equipment through regular preventative maintenance and comprehensive inspections.
Basic Qualifications
  • 3-5 years of experience with centrifugal compressors is preferred.
  • A high school diploma or equivalent is required.
  • This role requires working in various conditions, including mechanical equipment rooms with exposure to loud machinery, extreme weather, and potential electrical hazards.
  • Strong customer service skills, including conflict resolution and opportunity development.
  • Candidates must possess their own tools.
  • A valid driver's license for at least 12 months is necessary, with no significant traffic violations.
  • This position is physically demanding, requiring regular lifting and movement.
Key Competencies
  • Ability to interpret wiring schematics and diagrams for all equipment.
  • Act as a technical resource for customers and Customer Service Managers.
  • Provide guidance and training to Apprentices and Field Service Technicians.
  • Collaborate with the Service Coordinator to procure necessary parts and supplies for installations and repairs.
  • Experience with advanced network systems installations.
  • Basic troubleshooting skills for vibration and air quality issues.
What We Offer
  • Company vehicle provided.
  • Company-issued iPhone and iPad.
  • Competitive salary.
  • Medical and prescription drug plans.
  • Wellness and chronic disease management programs.
  • Dental, vision, and life insurance.
  • Short- and long-term disability coverage.
  • Health Savings Account and Flexible Spending Account options.
  • Parental leave.
  • Employee Assistance Program.
  • Discount programs.
  • Employee Stock Grant.
  • 401k plan with company matching.
  • Three weeks of paid vacation and eleven paid holidays annually.
  • Voluntary benefits, including legal and critical illness protection.
  • Tuition reimbursement.

We are dedicated to supporting your professional, personal, and financial aspirations. Our competitive compensation and comprehensive benefits are designed to promote your health and well-being. At Ingersoll Rand, we value diversity and inclusion, fostering a culture that encourages innovation and creative solutions. Join us as we strive to make life better for our employees, customers, and communities.