Client Service Enhancement Specialist

3 weeks ago


Highland, Illinois, United States Blake Schrumpf - State Farm Agent Full time
About the Role

We are seeking a highly skilled Customer Relations Representative to join our dynamic team at Blake Schrumpf - State Farm Agent. As a key player in our agency's growth and success, you will have the opportunity to enhance your career while making a meaningful impact on our clients' lives.

Your responsibilities will include managing customer interactions, resolving complex issues, and maintaining accurate records. You will also work closely with other departments to ensure outstanding customer satisfaction.

To excel in this role, you will need to possess strong communication and problem-solving skills, as well as experience in customer service. The ability to handle high-stress situations calmly and professionally is also essential.

Key Responsibilities:

  • Manage customer inquiries and resolve issues
  • Maintain accurate client records
  • Collaborate with other departments to ensure customer satisfaction

Qualifications:

  • Strong communication and problem-solving skills
  • Experience in customer service
  • Ability to handle high-pressure situations calmly

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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