Senior Client Advocate

4 weeks ago


Highland Park, Illinois, United States Serenity Center Full time

We are seeking a skilled Senior Client Advocate to join our team at the Serenity Center. This role is perfect for someone who is passionate about supporting seniors and ensuring they receive quality care in assisted living facilities.

Job Summary

The Senior Client Advocate will be responsible for providing exceptional support to clients residing in assisted living facilities. This includes coordinating appointments, gathering necessary paperwork, and fostering strong relationships with clinicians and clients.

Responsibilities
  • Locate clients within the facility and escort them to clinical offices on appointment days.
  • Gather all necessary paperwork, including face sheets, referral letters, labs, and confidentiality forms.
  • Liaise with clinicians to arrange schedules and ensure seamless treatment sessions.
  • Develop strong rapport with clients and encourage them to keep their appointments.
  • Schedule appointments in advance, provide reminders, and send treatment schedules to clinicians.
  • Excellent communication skills are essential for success in this role, as well as compassion and ability to engage seniors.
  • We will provide comprehensive training and support to ensure your success in this position.
Requirements
  • Bachelor's degree or equivalent experience in a related field.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Compassion and empathy when interacting with clients.
  • NYS certification as a Peer Specialist (training provided).
What We Offer

We offer a competitive salary of $**$55,000 - $65,000 per year**, depending on experience, and a comprehensive benefits package, including health insurance, retirement plan, and paid time off.


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