Customer Success Manager

3 days ago


Venice, California, United States Intro Full time
About the Role

The ideal candidate will have a proven track record of success in account management, sales, or a related field, with a strong understanding of CRM software and process development. They will be goal-oriented, self-motivated, and able to work independently with minimal supervision.

Key Responsibilities
  • Client Relationship Management: Develop and maintain strong relationships with clients, ensuring their needs are met and they are satisfied with our services.
  • Sales and Revenue Growth: Identify opportunities for upselling and cross-selling to drive revenue growth, working closely with the support, product, and operations teams to ensure alignment and achieve company goals.
  • Communication: Conduct a high volume of calls and Zoom meetings each week to engage with clients and drive business outcomes (30-50 per week).


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