Massage Therapist

2 weeks ago


Scottsdale, Arizona, United States Pyramid Global Hospitality Full time
Job Summary

We are seeking a skilled Massage Therapist to join our team at Hotel Valley Ho, a dynamic and vibrant property nestled in the heart of Scottsdale, Arizona. As a Massage Therapist, you will be responsible for providing exceptional massage and body treatment services to our guests, ensuring a warm and relaxing experience that exceeds their expectations.

Key Responsibilities
  • Provide personalized massage and body treatments to guests, tailoring each experience to their individual needs and preferences.
  • Anticipate and meet guests' needs, ensuring a seamless and enjoyable experience.
  • Interact with guests and members in a professional and courteous manner, addressing them by name and providing exceptional customer service.
  • Follow established protocols to provide consistent and excellent service, ensuring a high level of quality and attention to detail.
  • Be knowledgeable about our services and products, accurately describing and selling them to guests.
  • Assist in maintaining the cleanliness and organization of the treatment rooms and VH Spa, ensuring a safe and healthy environment for guests.
  • Perform opening and closing responsibilities, including reviewing bookings and guest notes for the day.
  • Provide assistance to hotel guests and residents with rescheduling, canceling, or new bookings as requested.
Requirements
  • Current Arizona State massage license.
  • At least 750 hours of certified training and education.
  • Training or knowledge in Aromatherapy theory/philosophy is preferred.
  • Ability to maintain a pleasant disposition and function efficiently in high stress/pressure work environment.
  • Experience with hospitality and customer service.
  • Hotel or Resort spa experience preferred.
  • Professional, flexible, and positive attitude.
  • Detail oriented.
  • Ability to sit and/or stand continuously to perform essential job functions.
  • Requires extending arms, bending, and stooping to reach materials.
  • Hearing and visual ability to observe and detect signs of guests' needs.
About Us

Pyramid Global Hospitality is a company that values its employees, dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

We are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, we offer a supportive and collaborative work environment that encourages growth and fosters success.


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